[Asterisk-Users] PRI got event: HDLC Abort (6) on Primary D-channel of span 1

[Paul Belanger]

Evening all,

Just got my first PRI got event: HDLC Abort (6) on Primary D-channel of
span 1 error message.  Our production box has been up for ~2 month.  We
are Asterisk 1.0.9 with Slackware 10.1.  Now I have search the lists
from this message and hear all the problem.  Everything from asterisk
and IRQ's to telco issue.  I hear to night, to say..  I'm pretty sure
mine is a telco issue.  Reason I think this, check out how soon after my
HDLC Abort (6) error I get Red Alarms.  Right away.  Most of the other
issue, HDLC Abort (6) repeats many times.

Jul 20 18:27:50 NOTICE[2650]: PRI got event: HDLC Abort (6) on Primary
D-channel of span 1
Jul 20 18:27:50 WARNING[2652]: Detected alarm on channel 1: Red Alarm
Jul 20 18:27:50 WARNING[2652]: Unable to disable echo cancellation on
channel 1
Jul 20 18:27:50 WARNING[2652]: Detected alarm on channel 2: Red Alarm
Jul 20 18:27:50 WARNING[2652]: Unable to disable echo cancellation on
channel 2
Jul 20 18:27:50 WARNING[2652]: Detected alarm on channel 3: Red Alarm
Jul 20 18:27:50 WARNING[2652]: Unable to disable echo cancellation on
channel 3
Jul 20 18:27:50 WARNING[2652]: Detected alarm on channel 4: Red Alarm
Jul 20 18:27:50 WARNING[2652]: Unable to disable echo cancellation on
channel 4
Jul 20 18:27:50 WARNING[2652]: Detected alarm on channel 5: Red Alarm
Jul 20 18:27:50 WARNING[2652]: Unable to disable echo cancellation on
channel 5
Jul 20 18:27:50 WARNING[2652]: Detected alarm on channel 6: Red Alarm
Jul 20 18:27:50 WARNING[2652]: Unable to disable echo cancellation on
channel 6
Jul 20 18:27:50 WARNING[2652]: Detected alarm on channel 7: Red Alarm
Jul 20 18:27:50 WARNING[2652]: Unable to disable echo cancellation on
channel 7
Jul 20 18:27:50 WARNING[2652]: Detected alarm on channel 8: Red Alarm
Jul 20 18:27:50 WARNING[2652]: Unable to disable echo cancellation on
channel 8
Jul 20 18:27:50 WARNING[2652]: Detected alarm on channel 9: Red Alarm
Jul 20 18:27:50 WARNING[2652]: Unable to disable echo cancellation on
channel 9
Jul 20 18:27:50 WARNING[2652]: Detected alarm on channel 10: Red Alarm
Jul 20 18:27:50 WARNING[2652]: Unable to disable echo cancellation on
channel 10
Jul 20 18:27:50 WARNING[2652]: Detected alarm on channel 11: Red Alarm
Jul 20 18:27:50 WARNING[2652]: Unable to disable echo cancellation on
channel 11
Jul 20 18:27:50 WARNING[2652]: Detected alarm on channel 12: Red Alarm
Jul 20 18:27:50 WARNING[2652]: Unable to disable echo cancellation on
channel 12
Jul 20 18:27:50 WARNING[2652]: Detected alarm on channel 13: Red Alarm
Jul 20 18:27:50 WARNING[2652]: Unable to disable echo cancellation on
channel 13
Jul 20 18:27:50 WARNING[2652]: Detected alarm on channel 14: Red Alarm
Jul 20 18:27:50 WARNING[2652]: Unable to disable echo cancellation on
channel 14
Jul 20 18:27:50 WARNING[2652]: Detected alarm on channel 15: Red Alarm
Jul 20 18:27:50 WARNING[2652]: Unable to disable echo cancellation on
channel 15
Jul 20 18:27:50 WARNING[2652]: Detected alarm on channel 16: Red Alarm
Jul 20 18:27:50 WARNING[2652]: Unable to disable echo cancellation on
channel 16
Jul 20 18:27:50 WARNING[2652]: Detected alarm on channel 17: Red Alarm
Jul 20 18:27:50 WARNING[2652]: Unable to disable echo cancellation on
channel 17
Jul 20 18:27:50 WARNING[2652]: Detected alarm on channel 18: Red Alarm
Jul 20 18:27:50 WARNING[2652]: Unable to disable echo cancellation on
channel 18
Jul 20 18:27:50 WARNING[2652]: Detected alarm on channel 19: Red Alarm
Jul 20 18:27:50 WARNING[2652]: Unable to disable echo cancellation on
channel 19
Jul 20 18:27:50 WARNING[2652]: Detected alarm on channel 20: Red Alarm
Jul 20 18:27:50 WARNING[2652]: Unable to disable echo cancellation on
channel 20
Jul 20 18:27:50 WARNING[2652]: Detected alarm on channel 21: Red Alarm
Jul 20 18:27:50 WARNING[2652]: Unable to disable echo cancellation on
channel 21
Jul 20 18:27:50 WARNING[2652]: Detected alarm on channel 22: Red Alarm
Jul 20 18:27:50 WARNING[2652]: Unable to disable echo cancellation on
channel 22
Jul 20 18:27:50 WARNING[2652]: Detected alarm on channel 23: Red Alarm
Jul 20 18:27:50 WARNING[2652]: Unable to disable echo cancellation on
channel 23
Jul 20 18:27:50 NOTICE[2650]: PRI got event: Alarm (4) on Primary
D-channel of span 1
Jul 20 18:27:50 WARNING[2650]: No D-channels available!  Using Primary
on channel anyway 24!
Jul 20 18:27:59 WARNING[2650]: No D-channels available!  Using Primary
on channel anyway 24!

But just to me safe, please check out my /procs and let me know if you
see anything.  Once again, I strongly believe this is a telco issue not
Asterisk.

[pabelanger at pts/0] # cat /proc/interrupts
           CPU0
  0:        90839        XT-PIC  timer
  1:        2                XT-PIC  keyboard
  2:        0                XT-PIC  cascade
 10:       898130      XT-PIC  t4xxp
 12:       879            XT-PIC  eth0
 14:       2155          XT-PIC  ide0
NMI:    0
ERR:    0

Any to back my clams that asterisk is fine, I'm using the TE405P, with a
different telco in my second span and it operates fine!!

PB