[Asterisk-Users] call center 20 seats

[Zeeshan]

mattf wrote:

>What kind of call center: inbound, outbound or both? 
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It will be inbound 90%+ as I only need 2 seats for outgoing.

>how many lines per agent will you have? 
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one line per agent.

>what kind of trunks will you be using?
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Don't know yet. I am open for options and basically I don't want it to 
be bandwidth or process hungry.

>do you need to tie into an existing database? 
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No.

>do you want screen-pops?
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YES.

Let me know if you have any more questions.