[Asterisk-Users] call center 20 seats

[mattf]

What kind of call center: inbound, outbound or both? 
how many lines per agent will you have? 
what kind of trunks will you be using?
do you need to tie into an existing database? 
do you want screen-pops?

MATT---

-----Original Message-----
From: Zeeshan [mailto:ztahir at gmail.com]
Sent: Tuesday, August 02, 2005 7:27 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [Asterisk-Users] call center 20 seats


hi,
 I am going to open up a call center starting with 5 and expanding to 20 
seats in 3 months. I have decided to use asterisk. I don't think I need 
FXO or any other card from digium.
If you have any document regarding setting up a call center with 
asterisk then please let me know.
What additional things I need to buy except the server (pentium 4 with 
1gb ram).
thanks in advance,
Zeeshan.

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