[Asterisk-Users] Grandstream ATA 286 problems

[The VoIP Connection]

We have sold a lot of these adapters and we do have a few problems with
them, but for every one that has problems there are at least hundred that
work perfectly. Do we wish that they all worked perfectly? Of course. Luck
of the draw I guess.

Grandstream products have a one year warrantee.  If you can show (with
invoice or otherwise)that your product is in warrantee we will exchange it,
regardless of where you bought it. All we will charge you for is shipping.
Send an e-mail to support at thevoipconnection.com for RMA instructions.

Michael Crown
Managing Partner
The VoIP Connection
321.989.6728 ext. 611
sip:611 at voiceserver.thevoipconnection.com

-----Original Message-----
From: Andrejus Stavickis [mailto:andy at loyalty.com] 
Sent: Tuesday, April 26, 2005 2:12 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [Asterisk-Users] Grandstream ATA 286 problems

	Hi,

Well, in my case I have a 486 and a hell lot of the problems with that.

First I have not being able to use "features" like call transfer or anything
like that (built-in ones) - it will just not respond to those commands. And
Grandstream sent me a reply to my problem
saying: "this is the problem with your * configuration and those features
are not supposed to work without Asterisk". But eventually with the latest
firmware I've managed to make it work after some voodoo. But the new
firmware introduced another issue, which is kind of weird: my ADSL modem
will resync every 10-15 min if I connect Grandstream ATA 486 to PSTN (do not
get me wrong, I really put the ADSL filters in). As soon as I remove ATA
486, ADSL stays solid and does not resync.

In your case you would just get a bounce backs from grandstream to your
vendor and back, but in my case vendor will just not respond at all to any
communication means. So beware VOIPSUPPLY.COM seems to be a bunch of funny
people who will not stand behind the products they sell. 

So in my case I not just made a worst purchase, but also choose a worst
supplier.

Sincerely,

--Andy
x6722

> I contacted the vendor I bought it from, and they said to contact 
> Grandstream.
> 
> I contacted Grandstream, and they told me to hit refresh in my 
> browser....
> 
> After sending them the Ethereal trace, I haven't heard back from them 
> yet.
> 
> I think it's the worst purchase I've ever made.
> 
> 
> 
> On 4/25/05, Anton Krall <akrall-lists at intruder.com.mx> wrote:
> > Anobody had any problem with GS ata 286? The past few days Ive been 
> > having some problem with it, while making a call or during
> a call, I
> > suddely hear a low noise like a car engine starting and
> then the ata
> > dies, as if it got stuck or frozen.
> > 
> > Anybody had these problems?
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