[Asterisk-Users] Motherboard failure with 2 Digium TE405P car ds

[mattf]

For this particular server all telco equipment is in a climate controlled
room kept at 66 degrees F and they are all on APC SmartUPS rackmount power
battery backups, Also all of these connections had previously been connected
to other Digium cards in the last year with no issues.

MATT---

-----Original Message-----
From: Andrew Latham [mailto:lathama at gmail.com]
Sent: Monday, April 18, 2005 11:09 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Motherboard failure with 2 Digium TE405P
cards


Check the telco equipment you are plugging into (PBXes) with the
crossovers.. Unless they are all on the same power grid and protected
I would blame them. my two cents...

On 4/18/05, mattf <mattf at vicimarketing.com> wrote:
> Hello,
> 
> I have spend a long time trying to figure out exactly what is the problem
> with one of my Asterisk servers, it is the only one at any of our
locations
> that has two Digium quad T1 cards in it with 7 T1s connected to it. Most
of
> the rest of our Asterisk servers run identical hardware except that they
> only have a single TE405P board in them. Here's what seems to happen to
this
> system starting 6 months ago:
> 
> Take brand new Asus motherboard with P4 processor, 2GB RAM, SATA or SCSI
> drives and two TE405P Digium quad T1 boards. Hook up one local and one
long
> distance T1, hook up 4 crossover PRIs to other telco equipment, hook up
one
> channelbank.
> 
> The system will run perfectly for about 5 weeks, then randomly the channel
> bank users will notice a weird audio cracking sound and the system will
> crash. Upon investigation the second TE405P card will have it's lights all
> off and on reboot they will not go back on again. After frantically
> switching the PCI slot that the lights-out card was in to a free slot the
> card works again and everything is happy again, but now no digium card
will
> work in the other slot again. Another 5 weeks or so passes and again one
of
> the Digium quad cards stops working. At this point I swap out the entire
> system(including quad cards) with another system that has been running for
6
> months with no problem and put the malfunctioning system in production
with
> a single quad card(which now has been running fine 4 months later) and
after
> 6 weeks it happens to the new system. The whole process repeats itself and
I
> am now on my 3rd set of completely different components serving in this
> role(even with different brands of components) and my first PCI slot just
> failed last week. We need to have the capability to handle 7 T1s on this
> machine and it is not over-heated or overloaded from a system load
> standpoint. We also have $200 550W Enermax power supplies in these servers
> that have never failed us before.
> 
> So here's the question, do two Digium TE405P boards draw too much power or
> do something else that would harm a brand new motherboard over time?
> 
> Does anyone else out there run two quad board in production? if so what
> hardware do you use?
> 
> I'm just looking for some user feedback before I contact Digium hardware
> support on this.
> 
> Thanks,
> 
> MATT---
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-- 
Andrew Latham

http://www.lathama.com
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If any of the above are not working,
we have bigger problems than my email.
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