[Asterisk-Users] Help using wav files for IVR

BJ Weschke bweschke at gmail.com
Wed Apr 6 22:09:49 MST 2005


http://www.voip-info.org/wiki-Asterisk+sound+files

On Apr 7, 2005 12:39 AM, beonice <beonice at yahoo.com> wrote:
> Hi, all.
> 
> We needed to add a few custom menus to the IVR, so got
> some recordings done professionally over the past
> week. Now, the files (very good sound quality) have
> been delivered to us, in .wav format. From googling at
> the digium site, I'm seeing that people in the past
> have successfully used wav files for IVRs.
> 
> I've tried sticking them into the
> /var/libs/asterisk/sounds directory (after removing
> corresponding .gsm files where necessary). However, if
> I leave the extension as .wav (the format it came to
> me in), then I get the error message:
> ast_streamfile: Unable to open test-welcome (format
> ulaw): No such file or directory
> 
> and if I just change the extension to .WAV, I get the
> message:
> ast_streamfile failed on
> IAX2/voicepulse-in-01 at 66.234.228.170:4569/5 for
> test-welcome
> 
> Any ideas what I'm doing wrong? It looks like (from
> the messages above) the .WAV is the preferred format,
> but it's obviously not working.
> 
> Help!
> 
> Thanks,
> Maya
> 
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