[Asterisk-Users] Help using wav files for IVR

[Bill Ford]

Audacity, for editing and converting audio files can be found here:

http://audacity.sourceforge.net/

On Apr 7, 2005 12:09 AM, BJ Weschke <bweschke at gmail.com> wrote:
> http://www.voip-info.org/wiki-Asterisk+sound+files
> 
> On Apr 7, 2005 12:39 AM, beonice <beonice at yahoo.com> wrote:
> > Hi, all.
> >
> > We needed to add a few custom menus to the IVR, so got
> > some recordings done professionally over the past
> > week. Now, the files (very good sound quality) have
> > been delivered to us, in .wav format. From googling at
> > the digium site, I'm seeing that people in the past
> > have successfully used wav files for IVRs.
> >
> > I've tried sticking them into the
> > /var/libs/asterisk/sounds directory (after removing
> > corresponding .gsm files where necessary). However, if
> > I leave the extension as .wav (the format it came to
> > me in), then I get the error message:
> > ast_streamfile: Unable to open test-welcome (format
> > ulaw): No such file or directory
> >
> > and if I just change the extension to .WAV, I get the
> > message:
> > ast_streamfile failed on
> > IAX2/voicepulse-in-01 at 66.234.228.170:4569/5 for
> > test-welcome
> >
> > Any ideas what I'm doing wrong? It looks like (from
> > the messages above) the .WAV is the preferred format,
> > but it's obviously not working.
> >
> > Help!
> >
> > Thanks,
> > Maya
> >
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