[Asterisk-Users] Voicepulse quality problems

[Steve Maroney]

I haven't had any problems with Voicepulse during the little time I have
been using them but I made one phone call to thier tech support line and
wasn't very impressed. So I dont doubt the problems you are having.

I sure wish BroadVoice had service in louisiana. Thier plans seem great.
I also called them over the phone one day and was pleased with thier
customer service.

Thank you,
Steve Maroney

On Tue, 28 Sep 2004, Steve Totaro wrote:

> I wasn't going to post this here but Voicepulse is quickly going to lose my
> business.  I emailed them 3 times with no response.  I could not make
> outgoing calls at all.  Incoming worked fine.  After the forth email I got
> the standard "send us your conf files" and I did.  The even admitted they
> were fine.  Then they said I didn't pay my bill!  I have a $48 dollar credit
> with them!
>
> At this  point I asked if they were doing this to intentionally frustrate
> me.  No more replies to email from them.  On top of all of that, there are a
> number of customers that cannot dial my DIDs.  I am pretty sure its the
> fault of the customer's carrier but I use the DIDs for business and this
> just cannot happen.
>
> Good bye voicepulse!  Although I am going to have to reprint a ton of
> marketing and business cards I just cannot deal with an incompetence
> company.
>
> ----- Original Message -----
> From: "Simon Coles" <simoncoles at gmail.com>
> To: <Asterisk-Users at lists.digium.com>
> Sent: Tuesday, September 28, 2004 1:03 PM
> Subject: [Asterisk-Users] Voicepulse quality problems
>
>
> > Is anyone else having really bad problems with Voicepulse over the
> > past few days - terrible call quality, dropped calls etc.? Or is it a
> > problem our end?
> >
> > Arrgggh. Makes you want to go back to POTS :-(
> >
> >
> > Simon
> >
> > --
> > Simon J. Coles
> > President & COO, Amphora Research Systems
> > http://www.amphora-research.com/
> > EMail: simonc at amphora-research.com
> > Phone: (513) 697-4764
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