[Asterisk-Users] Voicepulse quality problems

Michael Graves mgraves at mstvp.com
Tue Sep 28 12:32:52 MST 2004


About two months ago I ramped down my outgoing calls over VoicePulse
Connect and started using VOIPJet. They are only offering wholesale IAX
termination. No DIDs at present. Their tech support has been very
responsive. They are just getting started so there have been a few
minor issues but everything that I've reported has been addressed
quickly. I now split my outbound calling between VOIPJet and Nufone.

Michael 

On Tue, 28 Sep 2004 16:18:05 -0400, Steve Totaro wrote:

>I wasn't going to post this here but Voicepulse is quickly going to lose my
>business.  I emailed them 3 times with no response.  I could not make
>outgoing calls at all.  Incoming worked fine.  After the forth email I got
>the standard "send us your conf files" and I did.  The even admitted they
>were fine.  Then they said I didn't pay my bill!  I have a $48 dollar credit
>with them!
>
>At this  point I asked if they were doing this to intentionally frustrate
>me.  No more replies to email from them.  On top of all of that, there are a
>number of customers that cannot dial my DIDs.  I am pretty sure its the
>fault of the customer's carrier but I use the DIDs for business and this
>just cannot happen.
>
>Good bye voicepulse!  Although I am going to have to reprint a ton of
>marketing and business cards I just cannot deal with an incompetence
>company.
>
>----- Original Message ----- 
>From: "Simon Coles" <simoncoles at gmail.com>
>To: <Asterisk-Users at lists.digium.com>
>Sent: Tuesday, September 28, 2004 1:03 PM
>Subject: [Asterisk-Users] Voicepulse quality problems
>
>
>> Is anyone else having really bad problems with Voicepulse over the
>> past few days - terrible call quality, dropped calls etc.? Or is it a
>> problem our end?
>>
>> Arrgggh. Makes you want to go back to POTS :-(
>>
>>
>> Simon
>>
>> -- 
>> Simon J. Coles
>> President & COO, Amphora Research Systems
>> http://www.amphora-research.com/
>> EMail: simonc at amphora-research.com
>> Phone: (513) 697-4764
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>
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--
Michael Graves                           mgraves at pixelpower.com
Sr. Product Specialist                          www.pixelpower.com
Pixel Power Inc.                                 mgraves at mstvp.com

o713-861-4005
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"We all have wings, but some of us don't know why." - INXS
 
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