[Asterisk-Users] agents and queues

Asterisk Asterisk at dotr.com
Mon Sep 27 06:28:58 MST 2004


 
I can confirm that if you have a member added in the queues.conf file, then
the queue command does return as if there is a member. Removing the static
definition makes the q command return properly.

Julian

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Robert Jackson
Sent: 27 September 2004 13:13
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [Asterisk-Users] agents and queues


> -----Original Message-----
> From: João Amaro [mailto:ashes at gildot.org]
> Sent: Monday, September 27, 2004 5:16 AM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [Asterisk-Users] agents and queues
> 
> 
> *
> *As you see,
> *"  Returns 0 if the queue is full, nonexistant, or has no members.\n" 
> *when it happens, you can have a priority n+1 which sends the call to 
> the voicemail. That's what i'm doing with my callcenter.
> 
> 
Unfortunately this doesn't seem to hold true in our situation.
This method only worked for me when I did not define any members
in queues.conf, and added any members with AddQueueMember. 
However when I add queue members with Member => Agent/101 in
queues.conf the Queue command always returns as if there were a
member. 

This is only my experience, and you could be correct.  

Robert Jackson
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