[Asterisk-Users] Ackcall works for sip, not for zap

Asterisk Asterisk at dotr.com
Fri Sep 17 11:05:19 MST 2004


This is weird, and could find nothing on the wiki or * google search.

Regardless of the ackcall setting in agent.conf, if I have agents logged in
to a phone on a zap channel, when a call is made the agent's phone rings,
and when they answer, they have to press "#" in order to hear the
announcement. If the same agent is logged onto a sip channel, then the
announcement is played as soon as they answer the phone - they do not have
to enter "#"

Extensions.conf:

[from-zap]

exten => 800,1,AgentCallBackLogin(|@callq)

[from-sip]

exten => 800,1,AgentCallBackLogin(|@callq)

[callq]

exten => 811,1,Dial(SIP/811,10)
exten => 811,2,Hangup

exten => _7XX,1,Dial(Zap/g2/${EXTEN},10)
exten => _7XX,2,Hangup

Ackcall=no is set in agents.conf (I've also tried ackcall=0)


Any clues ?

CVS head as of 10 minutes ago!

Julian.




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