[Asterisk-Users] Problems with length of voicemail

[Chris Shaw]

-----------------------------Original Message-------------------------------

Yes, I *am* using BROADVOICE, thanks for responses. Sure enough. If I dial
in via my Washington number (ipkall), I don't have the problem. Interesting.
Well, BV has a very good tech that seems to be very familiar with Asterisk.
I'll see if he has any ideas how to deal with the issue.

Sorry I didn't catch the earlier thread....

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Reply--------------------------------------

Myself and several others have had this problem. (Anyone using an ITSP who
uses BroadWorks I imagine). My current theory is that BroadWorks requires
some acknowledgement that the sending side, Asterisk, is still there. Right
now because * has no CNG (Comfort Noise Generation) or DTX (Discontinuous
TX) support, it does not send anything back to the receiver until recording
is finished...  BroadWorks takes this as a sign that * has lost the
connection and tears down the connection... (You can see this in *, it says
"User Hung Up").

I did mean to say BroadWorks, that's the brand of VoIP switch that
BroadVoice uses. I have a strong suspicion as stated earlier that any
provider that uses BroadWorks WILL have this same problem...

    -Chris