[Asterisk-Users] Digium TheVoice recordings' sound terrible

[Steve Totaro]

Things that are productive.

1.  I am sure there are free programs that will allow you to adjust the
files to sound more like the originial recordings as well as converting them
to gsm.  Do some searching and learning and fix it yourself.  Mail Digium
directly so that they are aware of the problem and can correct it for future
recordings.  Possibly something like this
http://www.softpicks.net/software/Complete-Audio-Converter-Lite-1470.htm

2 .  If you dont want to go through all of that, kindly ask Digium to have
the files fixed for you.  I seriously doubt they have their own sound stage
and most likely outsource this type of business.  Chances are the people
they outsource the business to are experts and have sophisticated equipment
to do this with very fast turn around time.

3.  Email thousands of people that will probably ignore you or not know the
answer (with the exception of myself).

I would choose number one.

Thanks,
Steve


----- Original Message ----- 
From: "Benjamin on Asterisk Mailing Lists" <benjk.on.asterisk.ml at gmail.com>
To: "Asterisk Users Mailing List - Non-Commercial Discussion"
<asterisk-users at lists.digium.com>
Sent: Sunday, October 24, 2004 6:37 AM
Subject: [Asterisk-Users] Digium TheVoice recordings' sound terrible


> A customer has ordered some voice prompts from Digium's TheVoice
> online store. They say the recordings' sound was good when they
> listened to it on their Windoze boxes. However, then Asterisk is
> playing back the recordings, the volume is far too high and they sound
> really bad. This is particularly noticeable since the IVR menu mixes
> those ordered recordings with recordings that are already part of the
> Asterisk distribution. The volume of the included recordings are much
> lower and they sound much better than the ordered recordings.
>
> I wonder why Digium would deliver recordings that differ so much from
> the included set of recordings.
>
> However, the format the customer ordered was WAV, whereas all the
> included recordings are of course GSM. Has anybody had similar
> experiences? I tried to convert the WAV files to GSM using sox but
> since I don't know what parameters are best in this case, the results
> weren't satisfactory. Any suggestions?
>
> thanks
> rgds
> benjk
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