[Asterisk-Users] SOLVED - Digits entered ARE NOT RECOGNIZED by bank's IVR's

[Joseph]

Bruce is right setting dtmfmode=inband solved the problem. 

---quote---
If you are using G711, try setting dtmfmode=inband.  We've had a lot of
intermittent problems with * apparently loosing or ignoring DTMF when
using rfc2833.  It doesn't usually happen at the beginning of a call,
but rather after a number of tones are sent, such as when picking up
several voicemail messages or having a dialog with an IVR.  When we
changed to inband signalling, our problems went away.

Bruce Komito
---end quote----

Thank you Bruce
#Joseph

> I did some testing with some help, I shut down asterisk and enter in
> SPA3000 Line1 default dial-plan: <#9,:>xx.<:@gw0> this gives me outside
> line when I press "#9".  So the connection goes through SPA3K unit and I
> was able to access bank's automated system.  So I would assume that * is
> not configured correctly. My configuration is very simple.
> 
> [globals]
> ...
> pstn-spa3k=10.0.0.150:5065
> 
> [outgoing]
> ignorepat => 9
> exten => _9.,1,Dial(SIP/${EXTEN:1}@pstn-spa3k,60,tr)
> exten => _9.,2,Playback(invalid)
> exten => _9.,3,Hangup