[Asterisk-Users] Digits entered ARE NOT RECOGNIZED by bank's IVR's

[Joseph]

On Thu, 2004-11-18 at 12:44 -0800, Jongsuk Lee wrote:
> My guess for problem is your  extension configuration file .
> You are probably detecting dtmf such as '*#' and asterisk does
> something before it sends.
> my advice is ]add those specific bank number and by pass dtmf detection stuff.
> One grunt for channel is that  those # and * are hard corded into
> channel. There got to be different way for doing this.
> 
> 
> On Thu, 18 Nov 2004 15:01:36 +0000, Brian Wilkins <brian at hcc.net> wrote:
> > It may be a little harder for you check since you don't work for a telecom
> > company like I do, but if it continues to be an issue then I would contact
> > your telephone company and describe the problem as best as you can to them.
> > It's really not an Asterisk issue, it's the phone company.

[snip]

I did some testing with some help, I shut down * and entered in
SPA3000 Line1 default dial-plan: <#9,:>xx.<:@gw0> this gives me outside
line when I press "#9".  So the connection goes through SPA3K unit and I
was able to access bank's automated system.  So I would assume that * is
not configured correctly. My configuration is very simple.

[globals]
...
pstn-spa3k=10.0.0.150:5065

[outgoing]
ignorepat => 9
exten => _9.,1,Dial(SIP/${EXTEN:1}@pstn-spa3k,60,tr)
exten => _9.,2,Playback(invalid)
exten => _9.,3,Hangup


-- 
#Joseph