[Asterisk-Users] Digits entered ARE NOT RECOGNIZED by bank's IVR's

Joseph syscon at interbaun.com
Thu Nov 18 12:56:47 MST 2004


On Thu, 2004-11-18 at 13:52 +0000, Brian Wilkins wrote:
> The same exact thing happens to me. For me, it is because the calls are going 
> out via Confer and that has problems sending DTMF tones. I'd recheck the 
> route that you sending calls out to.

How do you check the rote.
The call is going out to PSTN-Line on SPA-3000

When I check (calling another line) whenever I press any digit it some
kind of echo follows.  It sounds as if somebody was talking to a mic.
very close.

-- 
#Joseph

> On Thursday 18 November 2004 06:34 pm, Joseph wrote:
> > On Thu, 2004-11-18 at 08:06 -0500, Justin B Newman wrote:
> > > Joseph wrote:
> > > > When I call via * my bank and an automated system ask me to enter the
> > > > numbers they aren't recognized by the system.  I'm getting an error
> > > > message that the numbers I entered are invalid.  WHY?
> > >
> > > 1.) From what are you calling?  A phone connected to an FXS port?  A SIP
> > > phone?
> > >
> > > 2.) How is your * box connected to the PSTN?  A T1/E1 interface?  SIP
> > > connection to ___?  IAX connection to ___?  An FXO port?
> > >
> > > 3.) Are you sure that DTMF is working at all?
> > >
> > > 4.) Have you tried looking up DTMF in the wiki?
> >
> > I'm using standard phone that is connected to Sipura SPA-3000
> > I have dtmfmode=rfc2833 in my sip.conf
> >
> > I've tried to SPA-PSTN Gain but it makes no difference.
> 




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