[Asterisk-Users] Polycom 500 software?

[Damon Estep]

> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
> bounces at lists.digium.com] On Behalf Of Peter Johnson
> Sent: Monday, November 08, 2004 1:02 AM
> To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
> Subject: RE: [Asterisk-Users] Polycom 500 software?
> 
> > >
> > > Polycom ships out two different phones , ones with H323,and one
with
> > SIP
> > > already loaded.
> > >
> > > Thank you,
> > > Steve Maroney
> >
> > Correction, the polycom IP 500 ships without h.323 or SIP
> > software (it only has a bootrom on it), and software is only
> > distributed by polycom authorized VoIP partners. I have
> > personally taken issue with this as they advertise the
> > product as H.323 and SIP compliant, yet without additional
> > software it does not even know what SIP or H.323 are.
> >
> 
> That's not right.
> New phones come loaded with the current relevant firmware.
> Upgraded f/w is only available to/from certified resellers.
> Or look on the wiki for where it is freely available.
> 
> Peter
> 
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Are you sure your statement applies to the IP 500, the two I just RMA'd
30 days ago also did not come with any protocol application. At that
time Polycom confirmed that they do not ship that model with a protocol
application. With the IP 500 there is a difference between the firmware,
boot loader, and application. Is it possible in you experience that the
dealer or distributor loaded the firmware before shipping?

The normal process for the IP 500 is to download the application you
want to run (h.323 - aka HMX, SIP, or MCGP) to the phone from a user
configured FTP server at boot time.

If polycom has changed this that would be useful to know for sure.