[Asterisk-Users] Polycom 500 software?

[Chris Tooley]

There are several models of each phone.  The way it breaks down is:

2200-11X00-001 where X is either 3, 5, or 6 (300, 500, 600) is shipped
with a bootrom and no firmware.
2200-11X30-001 where X is either 3, 5 or 6 is shipped with a bootrom
and the SIP firmware
2200-11X40-001 where X is either 3, 5 or 6 is shipped with a bootrom
and the MGCP firmware

The 500 is the only model for which H.323 works and it is only
available through a provider that provides a platform that Polycom has
certified the H.323 firmware with.

If you get a 2200-11530-001 that has SIP Polycom says it cannot be
converted to MGCP.  This appears to be the case in my attempts though
I'm not able to 100% confirm that.


On Mon, 8 Nov 2004 07:29:01 -0700, Damon Estep
<damon at suburbanbroadband.net> wrote:
> 
> 
> 
> 
> > -----Original Message-----
> > From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
> > bounces at lists.digium.com] On Behalf Of Peter Johnson
> > Sent: Monday, November 08, 2004 1:02 AM
> > To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
> > Subject: RE: [Asterisk-Users] Polycom 500 software?
> >
> > > >
> > > > Polycom ships out two different phones , ones with H323,and one
> with
> > > SIP
> > > > already loaded.
> > > >
> > > > Thank you,
> > > > Steve Maroney
> > >
> > > Correction, the polycom IP 500 ships without h.323 or SIP
> > > software (it only has a bootrom on it), and software is only
> > > distributed by polycom authorized VoIP partners. I have
> > > personally taken issue with this as they advertise the
> > > product as H.323 and SIP compliant, yet without additional
> > > software it does not even know what SIP or H.323 are.
> > >
> >
> > That's not right.
> > New phones come loaded with the current relevant firmware.
> > Upgraded f/w is only available to/from certified resellers.
> > Or look on the wiki for where it is freely available.
> > 
> > Peter
> >
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> 
> 
> Are you sure your statement applies to the IP 500, the two I just RMA'd
> 30 days ago also did not come with any protocol application. At that
> time Polycom confirmed that they do not ship that model with a protocol
> application. With the IP 500 there is a difference between the firmware,
> boot loader, and application. Is it possible in you experience that the
> dealer or distributor loaded the firmware before shipping?
> 
> The normal process for the IP 500 is to download the application you
> want to run (h.323 - aka HMX, SIP, or MCGP) to the phone from a user
> configured FTP server at boot time.
> 
> If polycom has changed this that would be useful to know for sure.
> 
> 
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