[Asterisk-Users] New Strategy in App_queue
el Flynn
el_flynn at lanvik-icu.com
Mon Nov 8 00:05:33 MST 2004
Nathan Bowyer wrote:
> Doesn't seem to work for me that way. Anyone else got any ideas?
>
> When I look at the code, it looks like copying what roundrobin does,
> then simply removing the pos whenever you complete a call (or one
> abandons) would "reset" the queue back to its original state. I can't
> seem to accomplish this, though.
>
What about assigning penalties to the agents? The agent to call first
would have the lowest penalty, increasing as you add agents to the list.
Flynn
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