[Asterisk-Users] New Strategy in App_queue

[Nathan Bowyer]

Doesn't seem to work for me that way.  Anyone else got any ideas?

When I look at the code, it looks like copying what roundrobin does,
then simply removing the pos whenever you complete a call (or one
abandons) would "reset" the queue back to its original state.  I can't
seem to accomplish this, though.

Nathan


On Wed, 27 Oct 2004 21:48:37 -0400, Robert Jackson
<robertj at promedicalinc.com> wrote:
> If you have a group of agents as the only member of the queue like so:
> member => Agent/@1
> 
> And specify the agents in agents.conf in the order you want like so:
> agent => 1,1234,Test1
> agent => 2,1234,Test2
> agent => 3,1234,Test3
> 
> The agents will be called in 1,2,3 order regardless of the strategy
> that you specify.
> 
> This has been my experience.  I am not sure if it was designed this
> way on purpose, but it seems to work this way for me nonetheless.
> 
> Good luck,
> 
> Robert Jackson
> 
> 
> 
> > -----Original Message-----
> > From: Nathan Bowyer [mailto:nbowyer at gmail.com]
> > Sent: Wednesday, October 27, 2004 9:40 PM
> > To: Asterisk-Users at lists.digium.com
> > Subject: [Asterisk-Users] New Strategy in App_queue
> >
> >
> > Hello,
> >
> > I've been looking at and working on a new queue strategy for
> > about a week now, off and on.  However, being that I'm not
> > really a C programmer (yet, anyway) I have not made much progress.
> >
> > The concept is rather simple, probably the easiest of all the
> > queue strategies.  I simply want to  it to ring the
> > interfaces / agents in the order they are listed in
> > queues.conf, and start over at the beginning when a new call
> > comes in.  If you were doing this with
> > Dial() and in the dial plan, it would look something like this:
> >
> > exten => s,1,Dial(SIP/phone1,35)
> > exten => s,2,Dial(SIP/phone2,30)
> > exten => s,3,Dial(SIP/phone3,35)
> >
> > There is a very real reason for wanting to do this with
> > app_queue rather than Dial, but its rather outside the scope
> > of this message, I think.
> >
> > In any case, if any of you have interest in seeing something
> > like this happen, or have any pointers or tips that would aid
> > in this endeavour, please let me know.
> >
> > Thanks,
> > Nathan
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