[Asterisk-Users] Cisco 7960 SIP Images
brianc at palaver.net
Mon Mar 29 15:36:56 MST 2004
Roderick Montgomery wrote:
> * Have you purchased used hardware off eBay and need the latest software?
> There's an inspection and relicensing process that can make your gear fully
Ummm, with a mountain of red tape surrounding the whole deal, and
basically at a cost that ensures most people will give up and just buy
new Cisco gear and have it done with. . .
Cisco's model is to keep their hands in your pockets as deeply and
consistently as possible, and it is unfortunate. They have generally
very good products, but they treat their customers as if they had the
watertight monopoly that Micro$oft does, which they do not.
This is why many people who are forced to do business with them do so
only to the degree they are forced to, and secretly (or not so secretly)
hope that eventually this abject greed leads to their comeuppance.
And as I'm sure you well know, they are draconian with their resellers,
as well, forcing them to eat most of the problems of their small-volume
customers, and often treating the resellers like indentured labor.
IMO it is never a good thing for a company to have so many customers who
hate them, and who will so readily say that the only reason they deal
with them is lack of viable alternatives.
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