[Asterisk-Users] SIPURA 2000 Problems

[Senad Jordanovic]

>>> 
>>> Essentially these are general issues I have with Sipura SPA 2000:
>>> 
>>> 
>>>     * If SPA 2000 is behind NAT, calls are not hanged up when
>>>       receiver is replaced. I think asterisk does not get hung-up
>>>       signal from SPA so called party user agent is ringing until
>>>       timeout expires or else!. This is even worse when call is
>>>       actually answered because caller is charged for usage
>>>       regardless. I have the other day spent £13 on a 30 seconds
>>> call... ;) 
>>> 
>> We have not experienced this issue from any of our customers that
>> use the SPA. 
>> 
> Wait!   I take this back.  We did experience this issue with 1.0.24
> but we quickly upgraded from it.

Strange... I still have this problem even after firmware upgrade to .31


> 
>>>     * I can not update device to latest .31 firmware. It just sits
>>>       there waiting for SPA 2000 to "not to be in use". I waited and
>>>       waited for many many minutes...
>>> 

I did upgrade firmware ... 
The reason I was not able to upgrade it with upgrade program is because
I had "Upgrade Enable" set to NO. ;)


>> 
>>>     * SPA 2000 does not keep NAT port opened... so I have got it to
>>>       work only by re-registering it every 180 seconds. I am hoping
>>>       this issue is fixed in the latest firmware.. (which I can not
>>> apply :) ).. 
>>> 
>> We have many Sipura units behind various NATs.  All of them keep the
>> NAT port opened.  Why don't you capture the traffic coming from the
>> SPA to see if is is not sending the keep-alive.   If it is not then
>> you have a problem with your config.  We have used all firmware
>> versions since 1.0.15 and all send the keep-alive just fine.

Above seems to work ok now... PORTS are kept alive...