[Asterisk-Users] Re: No Ringback Tone when Dialing (outside caller to internal extension from auto-attendant)

[Paul Vermette]

I have had some success at getting ringback tone working with the X100P card. Unfortunately, it will not meet my requirements.

The following provides ringback tone for an incoming caller. Please note that the Zap channels are configured to use the inbound context.

[inbound]
exten => s,1,Dial(SIP/spa01-2,20)

This works because the X100P is not going into an offhook state. So ringback tone is being provided by the PSTN. So if you use Answer, Playback or Background application, it requires asterisk to put the state of the line in an off-hook state which makes sense. This is where my problem lies. Once asterisk puts the X100P line in an offhook state, I cannot get any ringback tone. The following simple scenarios where tried and did NOT work.

[inbound]
exten => s,1,Answer
exten => s,2,Dial(SIP/spa01-2,20)

[inbound]
exten => s,1,Answer
exten => s,2,Ringing
exten => s,3,Dial(SIP/spa01-2,20)

[inbound]
exten => s,1,Answer
exten => s,2,Ringing
exten => s,3,Dial(SIP/spa01-2,20,r)

[inbound]
exten => s,1,Answer
exten => s,2,Ringing
exten => s,3,Dial(SIP/spa01-2,20,tr)

[inbound]
exten => s,1,Answer
exten => s,2,Dial(SIP/spa01-2,20,r)

[inbound]
exten => s,1,Answer
exten => s,2,Dial(SIP/spa01-2,20,tr)

Again, any suggestions would be greatly appreciated.
  "Paul Vermette" <paul_vermette at hotmail.com> wrote in message news:000901c40060$680f9a90$1d0ba8c0 at skyridge.com...
  I have been unsuccessful of yet to produce a ringback tone when trying as an outside caller to dial an internal extension from an auto-attendant. This is the scenario:



  1.     Outside caller dials main line that is going into an FXO card (X100P).

  2.     Auto-attendant answers

  3.     Outside caller dials an internal extension

  4.     Internal extensions are analog phones connected to SPA-2000 using SIP.



  In Step one, of course the caller gets a ringback tone until the auto-attendant calls (supplied by the PSTN).



  In Step 3, the extension rings but no ringback tone is supplied to the caller.



  Things I have tried thus far (_please read_).



  1.     Removing Answer application from auto-attendant

  2.     Adding "r" option to Dial application

  3.     Add Ringing application before dialing



  None of these options have worked.



  Please note that if I call from one internal extension to another, I get a ringback tone. As well if I call an outside line from an internal extension I get a ringback tone.



  I have searched the Asterisk Wiki, Asterisk Mailing List and google.



  Any help would be greatly appreciated.
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