[Asterisk-Users] Polycom IP600 stops to send/receive calls

[Jorge Mendoza]

Tor,

Yes, it sounds strange to me too.
The phone is registered with *.
After 24 hrs of inactivity the phone is still working fine (yesterday 
was holiday). The problem occurred just 1 time. We are suspecting the 
power adapter. If the problem arise again I will post the cfg files.
Thank You for your replay.

Regards

Jorge

Tor Roberts wrote:
> Jorge,
> That sounds strange to me. I have 12 IP 600s running without any of the 
> problems that you are having. My first guess would be that they are 
> configured wrong. Is the phone registering with asterisk? Is the phone 
> dowloading it's config files from the FTP server? If you want to post 
> your phone1.cfg  and sip.conf, I can try to see if there is anything 
> wrong with it.
> 
> -Tor
> 
> Jorge Mendoza wrote:
> 
>> Hi,
>>
>> I'm testing a Polycom IP600.
>> With firmware version 1.1 the phone reboots at any time.
>> With firmware version 1.2, the first reboot was an endless reboot. 
>> Then I moved the phone to another lan port, then it worked fine. Then 
>> I installed again in the initial lan port and the phone works well. 
>> However after some time of inactivity (1 hour?), the IP600 stops to 
>> send and receive calls. After a reboot is works fine again.
>> We have a * box with many BT101 and softphones working for months 
>> without any problem.
>> I'm missing something? it is a bad config file? or it is a phone bug?
>>
>> Thank You for your time.
>>
>> Jorge Mendoza