[Asterisk-Users] UIP200

[Ryan Courtnage]

On Wed, 2004-06-16 at 16:01, Brian D'Arcy wrote:
> Ryan,
> 
> What firmware are you running on the phones?  

I've just put on 4.55 (from Uniden Support)

> Also, are you using PoE?

No

> 
> I have a few Uniden's I've tested with, and have experienced none of
> these issues.
> 
> I'm running 4.54c firmware, and not using PoE.  I currently have one of
> these phones in production at a remote location.  It gets heavy use and
> displays none of the reboot/disconnect issues you've described.
> 
> You should be able to fix the DTMF/IVR problem by using dtmfmode=inband
> for each peer in your sip.conf.

I tried this after reading one of your previous posts.  No matter
whether I use rfc2833 or inband, I'm unable to interact with remote IVR
systems (ie: my bank).  Using a Budgetone, Handytone, or Sipura, I have
no problem.  It's really quite odd, and I'm not too sure what I'm
missing.

The disconnect issue also still exists (for me) with 4.55 firmware.  I
can use the uniden to call another local sip phone (with
canreinvite=no), and leave both phones off the hook for as long as I
like.  However, if I use the Uniden to call an PSTN number (via tdm400p
fxo), then the uniden will start playing a congestion tone (not from
asterisk), and cease tx/rx audio.  After this happens, a 'show channels'
will show that the call is still active.

... and as I write this I wonder if I have discovered something that may
be the causing this problem.  I'm not an expert on the way sip
communications take place, but I do notice that ALL outgoing calls on
both my servers, never report the channel state accurately:

show channels
        Channel  (Context    Extension    Pri )   State Appl.        
Data
        Zap/3-1  (from-pstn  s            1   ) Dialing AppDial      
(Outgoing Line)
   SIP/204-e466  (from-internal 92442790     1   )    Ring Dial         
ZAP/g0/2442790||
2 active channel(s)
*CLI>

That Zap/3-1 should have a state of UP, not Dialing.  I noticed this
before, and just ignored it ... but perhaps it is the root of the
problem? Does * send special sip headers when a channel's state is UP? 
Perhaps the Uniden has a internal timeout, after which it will play a
congestion tone?

Thanks
Ryan

> 
> If you'd like the 4.54c firmware (I got it from uniden directly, as it
> fixes a DHCP issue they have), e-mail me directly and I'll be happy to
> provide it.  Maybe it'll fix some issues you're having.
> 
> Brian D'Arcy
> Operations Engineer
> Akiva Corporation
>  
> E-Mail: bdarcy at akiva.com
> Web: http://www.akiva.com
> Phone: 760-710-3209
> 
> -----Original Message-----
> From: asterisk-users-admin at lists.digium.com
> [mailto:asterisk-users-admin at lists.digium.com] On Behalf Of Ryan
> Courtnage
> Sent: Wednesday, June 16, 2004 2:19 PM
> To: asterisk-users at lists.digium.com
> Subject: [Asterisk-Users] UIP200
> 
> Hi,
> 
> We've recently deployed 6 Uniden UIP200 phones (running firmware 4.54).
> 
> We've been having some serious problems:
> 
> 1) All the phones randomly reboot themselves.  Typically when trying to
> answer or initiate a call.
> 
> 2) All the phones will disconnect from a calls with the PSTN after 2-3
> minutes.
> 
> 3) The phones are unable to interact with a remote IVR (digit presses
> are not received at the remote end).  Interactions local to * (ie:
> vmail) do work (using rfc2833).
> 
> I've been able to duplicate these problems both on a customer site, and
> in my own test environment.
> 
> Has anyone else using the UIP200 experience any of these issues?  Still
> waiting for Uniden Support to return my call.
> 
> Thanks   
>  
> ..................
> Ryan Courtnage
> Coalescent Systems
> 403.244.8089
> www.voxbox.ca
> 
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-- 
..................
Ryan Courtnage
Coalescent Systems
403.244.8089
www.voxbox.ca