[Asterisk-Users] Broadvoice problems again

[Deon Rodden]

I've been using them for just over a month, and this is the first outtage
I've noticed with them. While I'm not happy about how long this outtage has
gone on, I'm willing to give them another chance.

I'm curious though, I'm paying $19.95 for unlimited local and long distance.
Why would you choose to push your long distance calls out of NuFone (or even
VoicePulse Connect) if BroadVoice doesn't charge for long distance? I've
received more than 1 call simultaenously on that phone number. I've also
been able to place 2-3 calls simultaneously out through the account.

This was of course before they started/I learned they'll be charging $0.039
or something like that for simul outbound calls. Only after 1 call is being
pushed out through Broadvoice could I see the advantage of using NuFone's
lower rates for any additional outbound long distance calls. But the first
line/outbound call should be completely free/unlimited. He said excluding
3-way calls of course.

I'm curious, how can they distinguish a 3-way call to another long distance
number, vs 2 individual calls to 2 different long distance numbers (if both
are being piped through Asterisk).  Ie. if I used a Cisco 7960 with their
service, and I called a number, and then 3-way'd another number, I wouldn't
be charged for that 2nd simul call, as 3-way calling is a feature of their
service. Now, if I had Asterisk register with them, and had the same Cisco
7960 register w/ my Asterisk server and that Asterisk server pushes the
calls out to BroadVoice, and I 3-Way called again, both calls would come
from my Asterisk server, would they charge 3 cents a minte for that 2nd
call? If not, what if 2 individual phones registered with my Asterisk server
and each phone dialed a number, both outbound lines would come from my
Asterisk server, would I be charged 3 cents a min for that 2nd call?


----- Original Message ----- 
From: "Jeremy Hall" <jeremyhall at mpccorp.com>
To: <asterisk-users at lists.digium.com>
Sent: Monday, July 26, 2004 11:28 AM
Subject: RE: [Asterisk-Users] Broadvoice problems again


> David Hickman <> scribbled on Monday, July 26, 2004 9:12 AM:
>
> > I do not see why people want the unlimited option.
>
> Because some people truly do use a ton of time.  My wife is on the phone
> so much that even with Nufone's low rates, it would cost me more per
> month to use rated service.  So I use Broadvoice for the unlimited
> inbound and outbound in-state calling, and Nufone for long distance.  We
> do so little long distance that flat rate doesn't make sense for us.
> But flat rate for local and inbound does.
>
> > An "unlimited" account only makes sense if you are using your VoIP
> > device to connect directly to the VoIP provider.
>
> Again, if you have a small volume of calls, or if you have alternate
> routes for a good majority of calls, then you are correct.  For example,
> I use FWD's peer functionality to pass calls through to friends who have
> Vonage.  That saves me quite a bit of long distance.  But there are only
> a couple of friends that use Vonage, so I can't rely on that to route
> the majority of my calls.
>
> > So I pick Broadvoice after hearing how great they are.  Now they
> > won't even come up.  Figures....
>
> I know what you mean.  They have been great, but these last couple of
> weeks I have had the same problems the others have.  I just chalk it up
> to their low prices, and consider how much I am saving compared to my
> old POTS provider, which is $25 per month or more.  Since I have a cell
> phone, I can deal with periodic outages.
>
> On the positive note, when I have called them, they have been very
> responsive on the support.  At times I have gotten the voice mail, and I
> have always gotten a call back, even if they haven't had a fix yet.  I
> appreciate the fact that my message was received and being attended to,
> rather than just ignored until the problem was resolved.
>
> Jeremy
>
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