[Asterisk-Users] Large Enterprises using asterisk

Nicolas Gudino nicolas at house.com.ar
Fri Jul 23 06:49:13 MST 2004


Hello,

avizion wrote:
> This is exactly what I will be looking for in near future. Our current setup
> (Old Ericsson PBX) with these "system phones" having hotkeys for transfer,
> hold, ACD in/out, multiple lines, etc. and a quite handy feature... the LED
> that tells my weather a certain agent is busy or not.
> 
> Soft Phones like IaxClient have some of this - but far from complete imho. I
> have been discussing this with some managers and they are open for helping to
> commit hours in terms of development in the open source community. I would be
> very interested in pointers to development in this area - and even discussion
> lists for starters. I know the WiKi is a great start but I hope it's missing
> some linke :)
> 
> PS: If already existing soft (and/or hard) phones have more of this
> functionality - please let me know.

There are utilities to show that information (led that tells when an 
agent is busy or not), but not soft phones as fas as I know. Some 
companies are developing SIP addons to their phones also. Search for 
"asterisk gui" on the wiki.

-- 
Nicolas Gudino
House Internet S.R.L.
Buenos Aires - Argentina



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