[Asterisk-Users] queues and agents questions

Isianto Istiadi isianto.istiadi at adirarental.com
Fri Jul 9 19:36:31 MST 2004


Dear all,
forgive me to ask a simple question, I have read tips&tricks in Voip.org, but I'm not sure I understand it.
What I want to achieve is when the pstn caller called, got picked up by agent, simple stuff. ^_^
Here's my agents.conf

[agents]
;autologoff=15
ackcall=yes
wrapuptime=5000
musiconhold => default
;recordagentcalls=yes
;recordformat=gsm
;createlink=yes
;urlprefix=http://localhost/calls/
;savecallsin=/var/calls
;custom_beep=beep
agent => 1,1580,Isianto Istiadi                          

[isiq]
music=default
announce = queue-isiq
strategy = ringall
context = queue
monitor-format = gsm
monitor-join = yes
member => Agent/1

[incoming-pstn]
exten => s,1,Answer
exten => s,2,Goto(queue)

[queue]
exten => s,1,Answer
exten => s,2,SetMusicOnHold(default)
exten => s,3,DigitTimeout,5
exten => s,4,ResponseTimeout,10
exten => s,5,Background(/usr/src/asterisk-sounds/sounds/pls-stay-on-line)
exten => s,6,Queue(isiq)

[queue-login]
exten => 88,1,AgentLogin(1)
exten => 88,2,Hangup


where my x100p default context to incoming-pstn.
Is it the correct extension plan?

Thanks 
Isianto



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