[Asterisk-Users] Monitor cmd and Queues

Harold Workman hworkman at cytelcom.com
Fri Jul 9 06:24:31 MST 2004


When was this implimented?  I am currently running
CVS-HEAD-07/07/04-09:34:29


-----------------------
Harold Workman
CCNA, CCNP
Cytel Communications
hworkman at cytelcom.com
Ph. 281-449-4000 x3098

-----Original Message-----
From: asterisk-users-admin at lists.digium.com
[mailto:asterisk-users-admin at lists.digium.com]On Behalf Of brian
Sent: Thursday, July 08, 2004 6:44 PM
To: asterisk-users at lists.digium.com
Subject: RE: [Asterisk-Users] Monitor cmd and Queues


Get the lastest CVS head it can start monitoring from time the agent picks
up the phone.  So you get ZERO hold music.

bkw

> -----Original Message-----
> From: asterisk-users-admin at lists.digium.com [mailto:asterisk-users-
> admin at lists.digium.com] On Behalf Of Harold Workman
> Sent: Thursday, July 08, 2004 5:55 PM
> To: asterisk-users at lists.digium.com
> Subject: [Asterisk-Users] Monitor cmd and Queues
>
> Hi,
>
> Id like to record a queue conversation using the Monitor command but the
> problem im running into is the way i configure it * records the music on
> hold along with the conversation.  Is there a way to start recording when
> the call is picked up by an agent?  Could someone give me a small example
> of
> how they set this up.  My current extensions.conf portion of the file
> looks
> like:
>
>
>
>
>
> [cytelbilling]  ;######### Cytel Communications Billing Support
> ###################
> exten => s,1,Background(/usr/src/asterisk-sounds/sounds/this-call-may-be)
> exten => s,2,Background(/usr/src/asterisk-sounds/sounds/monitored)
> exten => s,3,Background(/usr/src/asterisk-sounds/sounds/or)
> exten => s,4,Background(/usr/src/asterisk-sounds/sounds/recorded)
> exten =>
> s,5,Background(/usr/src/asterisk-sounds/sounds/for-quality-purposes)
> exten => s,6,Answer
> exten => s,7,SetMusicOnHold(default)
> exten => s,8,DigitTimeout,5
> exten => s,9,ResponseTimeout,10
> exten => s,10,Background(/usr/src/asterisk-sounds/sounds/pls-stay-on-line)
> exten => s,11,Monitor(wav,,m)
> exten => s,12,Queue(cytelcs)
>
> -----------------------
> Harold Workman
> CCNA, CCNP
> Cytel Communications
> hworkman at cytelcom.com
> Ph. 281-449-4000 x3098
>
> _______________________________________________
> Asterisk-Users mailing list
> Asterisk-Users at lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users


_______________________________________________
Asterisk-Users mailing list
Asterisk-Users at lists.digium.com
http://lists.digium.com/mailman/listinfo/asterisk-users
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users




More information about the asterisk-users mailing list