[Asterisk-Users] Asterisk Queue Question

[Jared]

On Sat, 2004-07-03 at 19:12, Sam Tilders wrote:
> On Sat, Jul 03, 2004 at 06:45:13PM -0600, Jared Mashburn wrote:
> > Is there any way for me to add myself to a call queue from outside of my
> > Asterisk Box? 
> > 
> > For example,
> > 
> > I have a queue set up on my asterisk box, and I want to call it on my Cell
> > Phone, then add myself to the queue and hang up.. When a call comes into the
> > queue, I want it to be forwarded to my cell phone.
> 
> You need to define agents in agents.conf,
> agent => agentid,agentpassword,name
> where agentid and agentpassword are numbers.
> 
> And then add those agents to the queue in queues.conf
> member => Agent/agentid
> 
> Then in extensions.conf you need: 
> 
> exten => exten,1,AgentCallBackLogin()
> exten => exten,2,Hangup
> 
> where the exten number is whatever you dial into asterisk from your
> cell.
> 
> (You might want to do something like exten/callerid here so
> you have some extra validation that it is only you who can call
> this extension)
> 
> What this then does when you dial it is ask for the agent id, then
> the agent password, and then the extension that agent is on.
> 
> You would enter an extension that dials your cell phone. You might
> need to define one specifically in the same context that uses
> your outgoing lines:
> 
> exten => cellnumber,1,Dial(${TRUNK}/${EXTEN})
> 
> Then when a call is in the queue, it will treat your cell like any
> other agent.
> 
> Dial the same extension to the callback program to log off by just
> pressing # instead of entering an extension.
> 
> > 
> > Is this possible? 
> > I haven't been able to find info on it anywhere, but maybe I'm not looking
> > in the right help..
> 
> http://www.voip-info.org/tiki-index.php?page=Asterisk%20Agents
> details a lot of the information you need.
> 
> There are some things to be wary of doing this, it seems if no members
> handling the queue then the callers will stay there until they give up.
> Time periods and phones that are always members can help there.
> 
> If anyone knows about how to do proper timeouts when there are no
> queue members to call I'd like to hear about it.
> 
> 
> -- 
-- 
Jared <jmashburn at ubtanet.com>





Ok, Thanks for the Help, I was able to set this senario up and it seems to work untill
I get to the point where the queue tries to connect it's call to the CellPhone.

My Phone rings but it never creates the bridge...  The Debug message says:

Jul	6 10:43:03 DEBUG[409626]: channel.c:2551 ast_channel_bridge: Bridge stops because we're zombie or need soft hangup:
c0:Local/6226304 at from-oncall-0a5d,2 c1=Local/6226304 at from-oncall-0a5d,1<ZOMBIE>, flags : No,No,Yes,Yes

I read somewhere that placing a \n would fix this problem causeing * not to create a native bridge, but I have had no luck..


How can I fix this problem...?

Thanks Jared