[Asterisk-Users] Call center integration - passing caller id into an external app.

[Yonah Wolf]

Okay,

So here is a another relatively neophyte question that I hope not to get 
RTFM flames for. I am curious if there is a way that I can use incoming 
caller id and pass it to a an application so that a CSR can get the 
information of the customer that is calling without having to ask the 
customer caller ID - alternatively, can this be done having the customer 
enter their number on the phone?

Any reading material or opinions are appreciated, thanks.

Thanks,
--Yonah

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