[Asterisk-Users] problems with'#' transfer after hold...

Chris Shaw chriss at watertech.com
Tue Aug 3 15:57:19 MST 2004


----- Original Message -----
From: Stephen Hon
To: asterisk-users at lists.digium.com
Sent: Tuesday, August 03, 2004 3:48 PM
Subject: [Asterisk-Users] problems with'#' transfer after hold...


>Hi..

>Has anybody been experiencing any problems with transfers using #  to
transfer
>after taking a call off of hold?

>Transfers using the # and music on hold work fine by themselves. However,
>when we place somebody on hold we can no longer use the # to transfer.
>This is a problem since we use the # button to park calls.

>So, say a call comes in, the operator is on a call already, places call on
hold
>and answers the new call, places new call on hold, resumes old call and
tries to
>transfer using the # button. it won't work, it'll just play the DTMF tone
for
>the # button.

>At first, I thought somewhere along the line the 'Tt' options must be
messed up
>in a dial command somewhere.. but I double checked everywhere and ensured
>that I was enabling transfers.

>Does anybody have any suggestions?

>Thanks,

>Steve

Are you using the double ## transfer patch or just the regular single # that
comes with CVS?

    -Chris




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