[Asterisk-Users] Channel Status in AGI

[asterisk at billheckel.com]

Jim-  My ACD app does exactly that.  A link to the page where it can be found is:

http://www.billheckel.com/asterisk/acdindex.html

Not yet polished but at least a starting point.  We use it for our inbound call center, ~1000 calls 
per day.

Bill


Asterisk Phone Server wrote:
> Good thought, but I don't want to change the priority of the extension, 
> just a 1 for onhook or 0 for offhook or something similar. My app will 
> go through a list of potential agents and dial the person whose last 
> call was recieved longest ago if they are not currently off-hook. 
> Otherwise it will mark that user busy and go to the next in line 
> time-wise. I don't think asterisk currently does anything like this. I'm 
> not familiar enough with Asterisk to delve into real apps yet and I have 
> a deadline to meet.
> 
> Jim Friedeck
> 
> Martin Pycko wrote:
> 
>> You can look at application ChanIsAvail
>>
>> Martin
>>
>> On Fri, 23 May 2003, asterisk wrote:
>>
>>  
>>
>>> I am looking for a way to quickly and easily test for on-hook channels
>>> from within a C-language AGI app. CHANNEL STATUS works but is a bit
>>> clumsy. I don't want to rely on strcmp'ing the returned '200 result=-1'
>>> as the meaning of this might change in the future. I am trying to create
>>> an ACD using MySQL and want to test each channel before I Dial it. Any
>>> ideas?
>>>
>>> Jim Friedeck
>>>
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>>>
>>>   
>>
>>
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>>  
>>
> 
> 
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