[Asterisk-Users] Can I disable musiconhold for agents

Andy Powell andy at beagles-den.demon.co.uk
Fri Jun 27 10:28:18 MST 2003


You could create a simple  moh class that played a silent mp3 as a very low rate,
or even the occasional beep....then just use setmusiconhold,<newclass>

hth

Andy


On 27/06/2003 at 13:10 Derek Beaumont wrote:

>I was playing with the agent application to see if I could get it to
>work. 
>Everything works fine, except that Asterisk plays musiconhold while an 
>agent is logged in and is not taking a call.  Is there a way to disable
>the music in this situation?
>
>Imagine working tech support where you had to listen to hold music when
>you
>weren't taking a call.  Now think of your company's choice of hold
>music.
>Unless you work for a "cool" company, chances are it's elevator music.
>
>Any help is appreciated,
>
>Thanks.
>
>-Derek
>
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