[Asterisk-Users] Can I disable musiconhold for agents

[Richard Lyman]

comment out the music => line in the queues.conf

Derek Beaumont wrote:
> 
> I was playing with the agent application to see if I could get it to
> work.
> Everything works fine, except that Asterisk plays musiconhold while an
> agent is logged in and is not taking a call.  Is there a way to disable
> the music in this situation?
> 
> Imagine working tech support where you had to listen to hold music when
> you
> weren't taking a call.  Now think of your company's choice of hold
> music.
> Unless you work for a "cool" company, chances are it's elevator music.
> 
> Any help is appreciated,
> 
> Thanks.
> 
> -Derek
> 
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