[Asterisk-Users] Call Queue Manager and DID Digits
Steven Critchfield
critch at basesys.com
Wed Apr 23 18:54:09 MST 2003
On Wed, 2003-04-23 at 20:32, Jayson Vantuyl wrote:
> I've been asked to create a graphical "call-queue"
> manager. That is, use the existing call queues application but allow
> a way to view what's coming and attach information to it. As far as the
> "attaching information" that's in the realm of my application, but I'm
> trying to figure out if the internals of queues are exposed through any
> interface. Any help there?
>
> Also, I have a need to accept DID digits. That is, when a call comes in
> on the trunk, the phone company dials a few digits before connecting the
> call (presumably allowing special handling based on the incoming
> extension). Does anyone have something like this working? Is it
> possible to have some lines go to the auto-attendent and some ring
> through?
>
> I was thinking it would be possible with something as simple as
> (assuming 4-digit DID)
>
> [default]
> ; 555-1212 is the main number
> exten => 1212,1,Goto(AutoAttendant,s,1)
> ; 555-5000 is the backdoor to the voicemail system
> exten => 5000,1,VoiceMailMain()
> exten => 5000,1,Hangup()
> ; 555-1800 is Bob's phone
> exten => 1800,1,Dial(Zap/842)
>
> ...
>
> Is that in line or am I missing something? Does anyone have that
> working? The service is expensive, so I'd rather not have to pay to
> find out if I can do it. ;)
DIDs work just that way.
--
Steven Critchfield <critch at basesys.com>
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