[asterisk-speech-rec] Pizza demo audio prompts don't play pastdelivery or takeout? CRM:00170373

[Stephen Keller]

We have talked to Andrew Gillis at Fonality and he is working on an
update for trixbox that will include the new code.

LumenVox is distributing the new patch on our FTP site for those that
have purchased LV ports and the connector for regular Asterisk users.

Thanks to Josh for the new patch, which fixes a number of issues users
have reported. I strongly recommend installing the patch if you are
currently using LumenVox on Asterisk.

--
Stephen Keller
LumenVox Technical Support
P: 877-977-0707, just say "Stephen Keller" or "Support"
F: 858-707-7072
support at LumenVox.com
www.LumenVox.com

LumenVox

Tell us what is important to you! Take our product development survey:
http://www.LumenVox.com/survey/srDevelopment/index.asp


-----Original Message-----
From: asterisk-speech-rec-bounces at lists.digium.com
[mailto:asterisk-speech-rec-bounces at lists.digium.com] On Behalf Of
Joshua Colp
Sent: Thursday, December 14, 2006 7:13 PM
To: Use of speech recognition in Asterisk
Subject: Re: [asterisk-speech-rec] Pizza demo audio prompts don't play
pastdelivery or takeout?

Steve Prior wrote:
> I've just installed the Lumenvox starter on my trixbox 1.2.3 
> installation and installed the pizza demo to get started.  I think I'm

> really close, but not quite there yet.  When I dial into the demo I 
> hear the intro and get as far as the delivery or takeout question, but

> don't hear any prompts after that.  I've got an asterisk console 
> running in a window which shows that the recognition is working pretty

> well (I can see it correctly selecting thin crust for example), I just

> can't hear the prompts.  I'm trying this on a phone connected to a FXS

> port on a TDM400P and the intro recording is a little loud, but not
crazy.
> The file permissions on the sound files appear correct.  The sound 
> comes back if I get all the way through placing the order - the order 
> summary gets played correctly.
> 
> Any ideas?  My first guess would be that the background noise is high 
> enough that it's cutting off the prompts, but then I wouldn't expect 
> the recognition to be as good as it is.
> 
> Any ideas?
> 
> Steve
> 

Hiya Steve,

The issue has already been fixed in the 1.2 patch distributed with the
Lumenvox connector and in the 1.4 and trunk branches. Trixbox may be
including an older version where the issue still exists. You may want to
see if they have an update available, or make it known to them that this
has been fixed and should be included. It's a simple change and can be
seen in revision 45106 for 1.4.

Good luck!

--
Joshua Colp
Software Developer
Digium, Inc.
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