[asterisk-ha-clustering] Queue clustering
Leandro Caetano Gonçalves Lustosa
lcaetano at gmail.com
Thu Mar 6 13:23:24 CST 2008
Does VICIDIAIL have a unique queue shared by a set o asterisk servers?
Does anyone know about a solution like this?
Leandro
On Thu, Mar 6, 2008 at 4:22 PM, Leandro Caetano Gonçalves Lustosa <
lcaetano at gmail.com> wrote:
> But in this case, how to have a HA mysql DB?
>
> Leandro
>
> On Thu, Mar 6, 2008 at 4:06 PM, Gaetan Duchaussois <
> gduchaussois at datapartner.cl> wrote:
>
> > We gave up with the idea of the load balancing since it seems too hard.
> > We plane to use Active/Passive High Availability. Which will occur when
> > the primary server is that all waiting call will be cut as the E1 will
> > go down.
> > So we will just have to relogin the agents. Sharing the queue implicate
> > that all datas for the queue as the agents, the order in queue are in a
> > shared structure as a database or a net mount and I don't know
> > sufficiently asterisk internals to catch if it could be done.
> >
> > Gaëtan
> >
> >
> > Leandro Caetano Gonçalves Lustosa wrote:
> > > I found many names: heartbeat, csync2, DRBD, Ultramonkey, etc....
> > > But I haven't found I way so far....
> > >
> > > First of all, I thing we should state the requirements of a HA and
> > > scalable Asterisk infrastructure:
> > >
> > > 1) Active call center:
> > >
> > > - Many Asterisk servers with E1 cards. Or many Asterisk servers
> > > connected to media gateways able to complete calls to PSTN;
> > > - Many operators logged on theses servers making calls;
> > > - A simple DNS configuration to load balance;
> > > - If a server crashes, the softphone should re-log the operator in
> > > another server;
> > > - If a Media gateways crashes, the asterisk should use another media
> > > gateway to complete calls;
> > > - I think that realtime configuration is needed. But what is needed to
> > > have a HA mysql DB?????
> > >
> > > 2) Receptive call center:
> > >
> > > Many Asterisk servers with E1 cards. Or many Asterisk servers
> > > connected to media gateways able to receive calls from PSTN;
> > > - Many operators logged on theses servers receiving calls;
> > > - If a server crashes, the softphone should re-log the operator in
> > > another server and the media gateway starts to send calls to another
> > > server;
> > > -> How could we have a unique queue?????
> > >
> > > Leandro
> > >
> > > On Thu, Mar 6, 2008 at 2:29 PM, Gaetan Duchaussois
> > > <gduchaussois at datapartner.cl <mailto:gduchaussois at datapartner.cl>>
> > wrote:
> > >
> > > Hello,
> > > i looked a vicidial but it looks fine for agent who call for
> > campains
> > > but where are in the case of a hotline.
> > > We found yesterday a solution buying a redfone and as we control
> > the
> > > softphone on stations to re-login the agents in a case of a
> > failure
> > > which can be detected by a cut of the communication which remains
> > all
> > > the login time between the softphone and the Asterisk.
> > > It's for now only conceptual as we don't have yet the redfone box.
> > >
> > > I will post more details when we set up this solution
> > >
> > > Gaëtan
> > >
> > > Matt Florell wrote:
> > > > Hello,
> > > >
> > > > I have set up several systems using VICIDIAL to do multi-server
> > > > Queues(inbound/outbound/blended). It is not "Asterisk Queues",
> > > but it
> > > > is using VICIDIAL's queueing system and it is still Open Source
> > > and it
> > > > is very scalable. One of the larger setups has 8 servers and 30
> > T1
> > > > lines and the calls balance across the agents on all of the
> > servers.
> > > >
> > > > MATT---
> > > >
> > > > On 3/6/08, Leandro Caetano Gonçalves Lustosa <lcaetano at gmail.com
> > > <mailto:lcaetano at gmail.com>> wrote:
> > > >
> > > >> I'm trying to do the same. Let's exchange experience!
> > > >> I'm starting now and I hope to put many doubts and successful
> > > cases in this
> > > >> list!
> > > >> Regards,
> > > >>
> > > >> Leandro
> > > >>
> > > >> On Wed, Mar 5, 2008 at 10:26 AM, Gaetan Duchaussois
> > > >> <gduchaussois at datapartner.cl
> > > <mailto:gduchaussois at datapartner.cl>> wrote:
> > > >>
> > > >>
> > > >>> Hi,
> > > >>> We want to create an ha cluster for a call center with load
> > > balancing.
> > > >>> We have four E1 lines which are today connected to one server.
> > > In order
> > > >>> to prevent failure we want to connect 2E1 to one server and
> > > the others 2
> > > >>> to the other and to have the queues and agents shared between
> > > the two
> > > >>> servers.
> > > >>> I googled all the day without results. I don't manage to see
> > > if i can
> > > >>> deal with agents like sip extensions.
> > > >>> Did anyone do a thing similar before?
> > > >>>
> > > >>> Regards
> > > >>>
> > > >>> Gaëtan Duchaussois, sorry if this mail is duplicated
> > > >>>
> > > >>>
> > > >>> _______________________________________________
> > > >>> --Bandwidth and Colocation Provided by
> > > http://www.api-digital.com-- <http://www.api-digital.com--/>
> > > >>>
> > > >>> asterisk-ha-clustering mailing list
> > > >>> To UNSUBSCRIBE or update options visit:
> > > >>>
> > > >>>
> > > >> http://lists.digium.com/mailman/listinfo/asterisk-ha-clustering
> > > >>
> > > >>
> > > >> --
> > > >> Leandro
> > > >> _______________________________________________
> > > >> --Bandwidth and Colocation Provided by
> > > http://www.api-digital.com-- <http://www.api-digital.com--/>
> > > >>
> > > >> asterisk-ha-clustering mailing list
> > > >> To UNSUBSCRIBE or update options visit:
> > > >>
> > > >> http://lists.digium.com/mailman/listinfo/asterisk-ha-clustering
> > > >>
> > > >>
> > > >
> > > > _______________________________________________
> > > > --Bandwidth and Colocation Provided by
> > > http://www.api-digital.com-- <http://www.api-digital.com--/>
> > > >
> > > > asterisk-ha-clustering mailing list
> > > > To UNSUBSCRIBE or update options visit:
> > > >
> > http://lists.digium.com/mailman/listinfo/asterisk-ha-clustering
> > > >
> > >
> > >
> > >
> > > _______________________________________________
> > > --Bandwidth and Colocation Provided by
> > > http://www.api-digital.com-- <http://www.api-digital.com--/>
> > >
> > > asterisk-ha-clustering mailing list
> > > To UNSUBSCRIBE or update options visit:
> > > http://lists.digium.com/mailman/listinfo/asterisk-ha-clustering
> > >
> > >
> > >
> > >
> > > --
> > > Leandro
> > >
> > ------------------------------------------------------------------------
> > >
> > > _______________________________________________
> > > --Bandwidth and Colocation Provided by http://www.api-digital.com--
> > >
> > > asterisk-ha-clustering mailing list
> > > To UNSUBSCRIBE or update options visit:
> > > http://lists.digium.com/mailman/listinfo/asterisk-ha-clustering
> >
> >
> > _______________________________________________
> > --Bandwidth and Colocation Provided by http://www.api-digital.com--
> >
> > asterisk-ha-clustering mailing list
> > To UNSUBSCRIBE or update options visit:
> > http://lists.digium.com/mailman/listinfo/asterisk-ha-clustering
> >
>
>
>
> --
> Leandro
--
Leandro
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.digium.com/pipermail/asterisk-ha-clustering/attachments/20080306/a3cd9007/attachment.htm
More information about the asterisk-ha-clustering
mailing list