[asterisk-gui] AgentcallbackLogin in *1.6
Greg Nutt
gregory at nutt.ca
Tue Aug 3 12:50:39 CDT 2010
Yay! If only I could get that Voice Menu fixed before that next release!
Greg
On 8/3/2010 1:47 PM, Ryan Brindley wrote:
> Greetings,
> To perform Agent call processing in 1.6 you'll have to move from
> AgentCallBackLogin to [Add|Remove]QueueMember() functions and extra
> dialplan fun. Fortunately, I've been instructed to make a new release
> of the GUI that works on all versions of Asterisk for those that still
> use it. So literally within days (if not today), there will be a patch
> resolving your issue!
>
> --
> Ryan Brindley
> Digium, Inc. | Software Developer
> 445 Jan Davis Drive NW - Huntsville, AL 35806 - USA
> main: +1 256-428-6000 fax: +1 256-864-0464
> Check us out at: http://digium.com & http://asterisk.org
>
> ------------------------------------------------------------------------
>
> Greetings list,
>
> I was wondering if anyone out there is using asterisk 1.6 with the
> asterisk-gui, and, if so, what is the status of the Agent Login
> functionality, given
> that the AgentCallBackLogin (ACBL) function was deprecated in 1.4,
> and
> {I believe} removed completely in 1.6.
>
> If that's true, then I would expect that the ACBL function is
> broken ?
> (as defined on panel Queues/Agent Login Settings/Second extension)
>
> I am running on 1.4 presently, and don't have any immediate plans
> to go
> to 1.6, but I'm also not interested in painting myself into a
> corner. I
> have seen some "replacement" functionality that performs a
> similar, but
> not identical, function as ACBL, but would require changes in the
> asterisk-gui in terms of the code that is generated.
>
> We are already making a modest change to the asterisk-gui in the main
> Queues panel to support a Overall Queue timeout facility (as
> defined for
> the Queue() function) to enable a max time for call to sit on the
> queue
> before timing out and returning to the dial plan, potentially to
> be put
> on a different queue, or to be sent to VM, etc. This was a bare
> minimum
> requirement to make the queues/agents as defined by the asterisk-gui
> functional, IMO.
>
> Any info on Asterisk-gui, Asterisk 1.6, and Agent processing would be
> appreciate,
>
> TIA
>
> Ron
>
>
>
>
> --
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