[asterisk-gui] AgentcallbackLogin in *1.6

Greg Nutt gregory at nutt.ca
Tue Aug 3 12:50:39 CDT 2010


Yay!  If only I could get that Voice Menu fixed before that next release!

Greg

On 8/3/2010 1:47 PM, Ryan Brindley wrote:
> Greetings,
> To perform Agent call processing in 1.6 you'll have to move from
> AgentCallBackLogin to [Add|Remove]QueueMember() functions and extra
> dialplan fun. Fortunately, I've been instructed to make a new release
> of the GUI that works on all versions of Asterisk for those that still
> use it. So literally within days (if not today), there will be a patch
> resolving your issue!
>
> --                 
> Ryan Brindley                 
> Digium, Inc. | Software Developer                 
> 445 Jan Davis Drive NW - Huntsville, AL 35806 - USA                 
> main: +1 256-428-6000   fax: +1 256-864-0464                 
> Check us out at: http://digium.com & http://asterisk.org
>
> ------------------------------------------------------------------------
>
>     Greetings list,
>
>     I was wondering if anyone out there is using asterisk 1.6 with the
>     asterisk-gui, and, if so, what is the status of the Agent Login
>     functionality, given
>     that the AgentCallBackLogin (ACBL) function was deprecated in 1.4,
>     and
>     {I believe} removed completely in 1.6.
>
>     If that's true, then I would expect that the ACBL function is
>     broken ?
>     (as defined on panel Queues/Agent Login Settings/Second extension)
>
>     I am running on 1.4 presently, and don't have any immediate plans
>     to go
>     to 1.6, but I'm also not interested in painting myself into a
>     corner. I
>     have seen some "replacement" functionality that performs a
>     similar, but
>     not identical, function as ACBL, but would require changes in the
>     asterisk-gui in terms of the code that is generated.
>
>     We are already making a modest change to the asterisk-gui in the main
>     Queues panel to support a Overall Queue timeout facility (as
>     defined for
>     the Queue() function)  to enable a max time for call to sit on the
>     queue
>     before timing out and returning to the dial plan, potentially to
>     be put
>     on a different queue, or to be sent to VM, etc.  This was a bare
>     minimum
>     requirement to make the queues/agents as defined by the asterisk-gui
>     functional, IMO.
>
>     Any info on Asterisk-gui, Asterisk 1.6, and Agent processing would be
>     appreciate,
>
>     TIA
>
>     Ron
>
>
>
>
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