[asterisk-gui] Problem With VoiceMenus

[Keith at Yahoo]

I'm confused when you say that the GUI "only configures it to
recognize the first digit".  I looked at the WaitExten command
syntax and it has a time parameter (which I set to 15 seconds)
and an option for music on hold but nothing for the number of
digits.

I don't mind editing the extensions.conf file manually if need
be but I'm unsure of what needs to be changed.  I tried setting
autofallthrough=no but that didn't help.



--- On Mon, 3/9/09, Ryan Brindley <rbrindley at digium.com> wrote:

> From: Ryan Brindley <rbrindley at digium.com>
> Subject: Re: [asterisk-gui] Problem With VoiceMenus
> To: skydivingnerd at yahoo.com, "Asterisk GUI project discussion" <asterisk-gui at lists.digium.com>
> Date: Monday, March 9, 2009, 11:04 PM
> Keith, 
> WaitExten is the correct application to use, but the GUI
> only configures it to recognize the first digit. You can use
> the advanced edit or edit extensions.conf. Sorry, if its any
> hope the voice menu's page is currently being revamped
> and will most likely include your expected feature :-) 
> 
> -- 
> Ryan Brindley 
> Digium, Inc. | Software Developer 
> 445 Jan Davis Drive NW - Huntsville, AL 35806 - USA 
> main: +1 256-428-6000 fax: +1 256-864-0464 
> Check us out at: http://digium.com &
> http://asterisk.org 
> 
> ----- Original Message ----- 
> From: "Keith at Yahoo"
> <skydivingnerd at yahoo.com> 
> To: asterisk-gui at lists.digium.com 
> Sent: Monday, March 9, 2009 5:47:14 PM GMT -06:00 US/Canada
> Central 
> Subject: [asterisk-gui] Problem With VoiceMenus 
> 
> 
> I posted this in the Asterisk Support forum and never got a
> reply so I thought I would try here. In short, the problem
> is when I set up a voicemenu it only lets me enter one
> digit. Here's the details. 
> 
> Asterisk 1.4.21 with Asterisk GUI 2.0.4 
> 
> Used the default 4-digit extension ranges given on 
> the Options page of the GUI. 
> 
> Did the following in the GUI: 
> - Clicked on the Dial Plans link and created a default dial
> plan including all contexts and calling rules. 
> - Clicked on the Users link and created several users using
> the default extensions. 
> - Clicked on the Trunks link and created an Analog Trunk
> for my FXO card. 
> - Clicked on the Voice Menu Prompts link and recorded a
> Voice Menu Prompt to "dial 6000 for Ralph, 6001 for
> Edna...". 
> - Clicked on the Voice Menus link and created a Voice Menu
> tied to ext 7000 (the default) and added in the following
> order: Answer, Digit Timeout of 5, Response Timeout of 20,
> Background using my recording from above, WaitExten of 10,
> and used Allow Keypress Events to set 'i' to go back
> to the menu and 't' to one of the extensions. 
> - Clicked on Incoming Calling Rules and created a rule to
> send the FXO trunk calls to my voice menu. 
> 
> It all seems to work but when the message is playing and I
> try to dial a user's extension (like 6000) it loops back
> to the beginning of my menu because it's only accepting
> the 6 and sees it as an invalid extension. (The output of
> the CLI says 6 is an invalid extension.) 
> 
> I know I could probably manually edit something in the
> extensions.conf file to fix this but I'd like to get
> this working using the GUI. Did I miss a step in the GUI
> when I was setting it up or did I select something wrong on
> one of the pages when I was setting it up? 
> 
> 
> 
> 
> 
> 
> 
> 
> 
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