[asterisk-gui] Problem With VoiceMenus

[Ryan Brindley]

Keith, 
Sorry for the confusion. Lemme try to explain from a different angle. WaitExten takes user input and tries to match it with another extension. The moment it finds a match it sends the caller to that extension. In the GUI, the only extensions that are created using the WaitExten action are the 0-9, etc etc. Which is why I stated that its only configured to recognize 1 digit because the only extensions that WaitExten is tryin to match against are the 0-9 extensions. You can hand edit extensions.conf if you'd like. Start off with trying to change one of the 'one digit' extensions to a 4 digit exten...(so take extension 4 and make it 4444). Play around from there and I'm sure you'll get the hang of it. 

-- 
Ryan Brindley 
Digium, Inc. | Software Developer 
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA 
main: +1 256-428-6000 fax: +1 256-864-0464 
Check us out at: http://digium.com & http://asterisk.org 

----- Original Message ----- 
From: "Keith at Yahoo" <skydivingnerd at yahoo.com> 
To: "Asterisk GUI project discussion" <asterisk-gui at lists.digium.com>, "Ryan Brindley" <rbrindley at digium.com> 
Sent: Tuesday, March 10, 2009 3:57:03 PM GMT -06:00 US/Canada Central 
Subject: Re: [asterisk-gui] Problem With VoiceMenus 


I'm confused when you say that the GUI "only configures it to 
recognize the first digit". I looked at the WaitExten command 
syntax and it has a time parameter (which I set to 15 seconds) 
and an option for music on hold but nothing for the number of 
digits. 

I don't mind editing the extensions.conf file manually if need 
be but I'm unsure of what needs to be changed. I tried setting 
autofallthrough=no but that didn't help. 



--- On Mon, 3/9/09, Ryan Brindley <rbrindley at digium.com> wrote: 

> From: Ryan Brindley <rbrindley at digium.com> 
> Subject: Re: [asterisk-gui] Problem With VoiceMenus 
> To: skydivingnerd at yahoo.com, "Asterisk GUI project discussion" <asterisk-gui at lists.digium.com> 
> Date: Monday, March 9, 2009, 11:04 PM 
> Keith, 
> WaitExten is the correct application to use, but the GUI 
> only configures it to recognize the first digit. You can use 
> the advanced edit or edit extensions.conf. Sorry, if its any 
> hope the voice menu's page is currently being revamped 
> and will most likely include your expected feature :-) 
> 
> -- 
> Ryan Brindley 
> Digium, Inc. | Software Developer 
> 445 Jan Davis Drive NW - Huntsville, AL 35806 - USA 
> main: +1 256-428-6000 fax: +1 256-864-0464 
> Check us out at: http://digium.com & 
> http://asterisk.org 
> 
> ----- Original Message ----- 
> From: "Keith at Yahoo" 
> <skydivingnerd at yahoo.com> 
> To: asterisk-gui at lists.digium.com 
> Sent: Monday, March 9, 2009 5:47:14 PM GMT -06:00 US/Canada 
> Central 
> Subject: [asterisk-gui] Problem With VoiceMenus 
> 
> 
> I posted this in the Asterisk Support forum and never got a 
> reply so I thought I would try here. In short, the problem 
> is when I set up a voicemenu it only lets me enter one 
> digit. Here's the details. 
> 
> Asterisk 1.4.21 with Asterisk GUI 2.0.4 
> 
> Used the default 4-digit extension ranges given on 
> the Options page of the GUI. 
> 
> Did the following in the GUI: 
> - Clicked on the Dial Plans link and created a default dial 
> plan including all contexts and calling rules. 
> - Clicked on the Users link and created several users using 
> the default extensions. 
> - Clicked on the Trunks link and created an Analog Trunk 
> for my FXO card. 
> - Clicked on the Voice Menu Prompts link and recorded a 
> Voice Menu Prompt to "dial 6000 for Ralph, 6001 for 
> Edna...". 
> - Clicked on the Voice Menus link and created a Voice Menu 
> tied to ext 7000 (the default) and added in the following 
> order: Answer, Digit Timeout of 5, Response Timeout of 20, 
> Background using my recording from above, WaitExten of 10, 
> and used Allow Keypress Events to set 'i' to go back 
> to the menu and 't' to one of the extensions. 
> - Clicked on Incoming Calling Rules and created a rule to 
> send the FXO trunk calls to my voice menu. 
> 
> It all seems to work but when the message is playing and I 
> try to dial a user's extension (like 6000) it loops back 
> to the beginning of my menu because it's only accepting 
> the 6 and sees it as an invalid extension. (The output of 
> the CLI says 6 is an invalid extension.) 
> 
> I know I could probably manually edit something in the 
> extensions.conf file to fix this but I'd like to get 
> this working using the GUI. Did I miss a step in the GUI 
> when I was setting it up or did I select something wrong on 
> one of the pages when I was setting it up? 
> 
> 
> 
> 
> 
> 
> 
> 
> 
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