[asterisk-gui] Problem With VoiceMenus

[Ryan Brindley]

Keith, 
WaitExten is the correct application to use, but the GUI only configures it to recognize the first digit. You can use the advanced edit or edit extensions.conf. Sorry, if its any hope the voice menu's page is currently being revamped and will most likely include your expected feature :-) 

-- 
Ryan Brindley 
Digium, Inc. | Software Developer 
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA 
main: +1 256-428-6000 fax: +1 256-864-0464 
Check us out at: http://digium.com & http://asterisk.org 

----- Original Message ----- 
From: "Keith at Yahoo" <skydivingnerd at yahoo.com> 
To: asterisk-gui at lists.digium.com 
Sent: Monday, March 9, 2009 5:47:14 PM GMT -06:00 US/Canada Central 
Subject: [asterisk-gui] Problem With VoiceMenus 


I posted this in the Asterisk Support forum and never got a reply so I thought I would try here. In short, the problem is when I set up a voicemenu it only lets me enter one digit. Here's the details. 

Asterisk 1.4.21 with Asterisk GUI 2.0.4 

Used the default 4-digit extension ranges given on 
the Options page of the GUI. 

Did the following in the GUI: 
- Clicked on the Dial Plans link and created a default dial plan including all contexts and calling rules. 
- Clicked on the Users link and created several users using the default extensions. 
- Clicked on the Trunks link and created an Analog Trunk for my FXO card. 
- Clicked on the Voice Menu Prompts link and recorded a Voice Menu Prompt to "dial 6000 for Ralph, 6001 for Edna...". 
- Clicked on the Voice Menus link and created a Voice Menu tied to ext 7000 (the default) and added in the following order: Answer, Digit Timeout of 5, Response Timeout of 20, Background using my recording from above, WaitExten of 10, and used Allow Keypress Events to set 'i' to go back to the menu and 't' to one of the extensions. 
- Clicked on Incoming Calling Rules and created a rule to send the FXO trunk calls to my voice menu. 

It all seems to work but when the message is playing and I try to dial a user's extension (like 6000) it loops back to the beginning of my menu because it's only accepting the 6 and sees it as an invalid extension. (The output of the CLI says 6 is an invalid extension.) 

I know I could probably manually edit something in the extensions.conf file to fix this but I'd like to get this working using the GUI. Did I miss a step in the GUI when I was setting it up or did I select something wrong on one of the pages when I was setting it up? 









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