[asterisk-gui] Cannot park calls

[Allan Harte]

Hi 

 

The features page has all the Dial Options selected.

 

Extensions.conf has  DIALOPTIONS = tThHkK set in the [Globals] context

 

 

 

 

  _____  

From: asterisk-gui-bounces at lists.digium.com
[mailto:asterisk-gui-bounces at lists.digium.com] On Behalf Of Ryan Brindley
Sent: 02 March 2009 18:40
To: Asterisk GUI project discussion
Subject: Re: [asterisk-gui] Cannot park calls

 

Allan,
Look on the Features page and then under 'dial options' and verify that the
't', 'T', 'k' and 'K' options are activated. You can also look in
extensions.conf and verify that DIALOPTIONS has tTkK. These are need for the
call parking feature to work. You can read more about Call Parking
http://www.voip-info.org/wiki-Asterisk+call+parking if it helps any.

--                 
Ryan Brindley                 
Digium, Inc. | Software Developer                 
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA                 
main: +1 256-428-6000   fax: +1 256-864-0464                 
Check us out at: http://digium.com & http://asterisk.org

----- Original Message -----
From: "Allan Harte" <allan at datacraftdesign.com>
To: asterisk-gui at lists.digium.com
Sent: Monday, March 2, 2009 11:45:10 AM GMT -06:00 US/Canada Central
Subject: [asterisk-gui] Cannot park calls




Hi Im having problems parking calls in AsteriskNow.

This was working until I upgraded to GUI

Asterisk Build: 
Asterisk/1.4.18.1 
Asterisk GUI-version : 2.0

The include is working as it is picking up my pickup group number *30

Features.conf

[featuremap] 
blindxfer = #1 
disconnect = *0 
atxfer =*2 

[general] 
parkext = 700 
parkpos = 701-720 
context = parkedcalls 
parkingtime = 180 
pickupexten = *30 

[applicationmap]

 

Show Features results

Builtin Feature Default Current 
--------------- ------- ------- 
Pickup *8 *30 
Blind Transfer # #1 
Attended Transfer *2 
One Touch Monitor 
Disconnect Call * *0 
Park Call 

Dynamic Feature Default Current 
--------------- ------- ------- 
(none) 

Call parking 
------------ 
Parking extension : 700 
Parking context : parkedcalls 
Parked call extensions: 701-720

 

After upgrading the GUI I had to start adding includes into the [Default]
context as other areas also stopped (i.e. VoiceMail) however the parkedcalls
include is in my extensions.conf

[Default] 
include=page 
include=intercom 
include=internal 
include=voicemenu 
include=voicemenu-custom-1 
include=parkedcalls 
exten=_#6XXX,1,VoiceMail(${EXTEN:1}@default,s) 
exten=6050,1,VoiceMailMain 
exten=7000,1,Goto(voicemenu-custom-1,s,1) 
exten=o,1,Goto(default,215,1) 
exten=500,1,VoiceMailMain(${CALLERID(num)}) 
exten=300,1,Goto(ringroups-custom-2,s,1) 
exten=301,1,Goto(ringroups-custom-1,s,1) 
exten=302,1,Goto(ringroups-custom-3,s,1) 
exten=304,1,Goto(ringroups-custom-4,s,1)

 

Any help here would be very welcome.

Allan


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