[asterisk-gui] Cannot park calls

Ryan Brindley rbrindley at digium.com
Mon Mar 2 12:39:42 CST 2009


Allan, 
Look on the Features page and then under 'dial options' and verify that the 't', 'T', 'k' and 'K' options are activated. You can also look in extensions.conf and verify that DIALOPTIONS has tTkK. These are need for the call parking feature to work. You can read more about Call Parking http://www.voip-info.org/wiki-Asterisk+call+parking if it helps any. 

-- 
Ryan Brindley 
Digium, Inc. | Software Developer 
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA 
main: +1 256-428-6000 fax: +1 256-864-0464 
Check us out at: http://digium.com & http://asterisk.org 

----- Original Message ----- 
From: "Allan Harte" <allan at datacraftdesign.com> 
To: asterisk-gui at lists.digium.com 
Sent: Monday, March 2, 2009 11:45:10 AM GMT -06:00 US/Canada Central 
Subject: [asterisk-gui] Cannot park calls 




Hi Im having problems parking calls in AsteriskNow. 

This was working until I upgraded to GUI 

Asterisk Build: 
Asterisk/1.4.18.1 
Asterisk GUI-version : 2.0 

The include is working as it is picking up my pickup group number *30 

Features.conf 

[featuremap] 
blindxfer = #1 
disconnect = *0 
atxfer =*2 

[general] 
parkext = 700 
parkpos = 701-720 
context = parkedcalls 
parkingtime = 180 
pickupexten = *30 

[applicationmap] 



Show Features results 

Builtin Feature Default Current 
--------------- ------- ------- 
Pickup *8 *30 
Blind Transfer # #1 
Attended Transfer *2 
One Touch Monitor 
Disconnect Call * *0 
Park Call 

Dynamic Feature Default Current 
--------------- ------- ------- 
(none) 

Call parking 
------------ 
Parking extension : 700 
Parking context : parkedcalls 
Parked call extensions: 701-720 



After upgrading the GUI I had to start adding includes into the [Default] context as other areas also stopped (i.e. VoiceMail) however the parkedcalls include is in my extensions.conf 

[Default] 
include=page 
include=intercom 
include=internal 
include=voicemenu 
include=voicemenu-custom-1 
include=parkedcalls 
exten=_#6XXX,1,VoiceMail(${EXTEN:1}@default,s) 
exten=6050,1,VoiceMailMain 
exten=7000,1,Goto(voicemenu-custom-1,s,1) 
exten=o,1,Goto(default,215,1) 
exten=500,1,VoiceMailMain(${CALLERID(num)}) 
exten=300,1,Goto(ringroups-custom-2,s,1) 
exten=301,1,Goto(ringroups-custom-1,s,1) 
exten=302,1,Goto(ringroups-custom-3,s,1) 
exten=304,1,Goto(ringroups-custom-4,s,1) 



Any help here would be very welcome. 

Allan 
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