[asterisk-gui] Cannot park calls
Ryan Brindley
rbrindley at digium.com
Mon Mar 2 12:39:42 CST 2009
Allan,
Look on the Features page and then under 'dial options' and verify that the 't', 'T', 'k' and 'K' options are activated. You can also look in extensions.conf and verify that DIALOPTIONS has tTkK. These are need for the call parking feature to work. You can read more about Call Parking http://www.voip-info.org/wiki-Asterisk+call+parking if it helps any.
--
Ryan Brindley
Digium, Inc. | Software Developer
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA
main: +1 256-428-6000 fax: +1 256-864-0464
Check us out at: http://digium.com & http://asterisk.org
----- Original Message -----
From: "Allan Harte" <allan at datacraftdesign.com>
To: asterisk-gui at lists.digium.com
Sent: Monday, March 2, 2009 11:45:10 AM GMT -06:00 US/Canada Central
Subject: [asterisk-gui] Cannot park calls
Hi Im having problems parking calls in AsteriskNow.
This was working until I upgraded to GUI
Asterisk Build:
Asterisk/1.4.18.1
Asterisk GUI-version : 2.0
The include is working as it is picking up my pickup group number *30
Features.conf
[featuremap]
blindxfer = #1
disconnect = *0
atxfer =*2
[general]
parkext = 700
parkpos = 701-720
context = parkedcalls
parkingtime = 180
pickupexten = *30
[applicationmap]
Show Features results
Builtin Feature Default Current
--------------- ------- -------
Pickup *8 *30
Blind Transfer # #1
Attended Transfer *2
One Touch Monitor
Disconnect Call * *0
Park Call
Dynamic Feature Default Current
--------------- ------- -------
(none)
Call parking
------------
Parking extension : 700
Parking context : parkedcalls
Parked call extensions: 701-720
After upgrading the GUI I had to start adding includes into the [Default] context as other areas also stopped (i.e. VoiceMail) however the parkedcalls include is in my extensions.conf
[Default]
include=page
include=intercom
include=internal
include=voicemenu
include=voicemenu-custom-1
include=parkedcalls
exten=_#6XXX,1,VoiceMail(${EXTEN:1}@default,s)
exten=6050,1,VoiceMailMain
exten=7000,1,Goto(voicemenu-custom-1,s,1)
exten=o,1,Goto(default,215,1)
exten=500,1,VoiceMailMain(${CALLERID(num)})
exten=300,1,Goto(ringroups-custom-2,s,1)
exten=301,1,Goto(ringroups-custom-1,s,1)
exten=302,1,Goto(ringroups-custom-3,s,1)
exten=304,1,Goto(ringroups-custom-4,s,1)
Any help here would be very welcome.
Allan
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