[asterisk-gui] Cannot park calls

[Ryan Brindley]

Allan, 
K. Next step is to monitor the call and verify that the DIALOPTIONS are getting used. Place a call that you know isn't working and look in the Asterisk CLI (with 'core set verbose 5') for the Dial(...) line and verify that it has the tThHkK settings. 

-- 
Ryan Brindley 
Digium, Inc. | Software Developer 
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA 
main: +1 256-428-6000 fax: +1 256-864-0464 
Check us out at: http://digium.com & http://asterisk.org 

----- Original Message ----- 
From: "Allan Harte" <allan at datacraftdesign.com> 
To: "Asterisk GUI project discussion" <asterisk-gui at lists.digium.com> 
Sent: Tuesday, March 3, 2009 3:56:12 AM GMT -06:00 US/Canada Central 
Subject: Re: [asterisk-gui] Cannot park calls 





Hi 



The features page has all the Dial Options selected. 



Extensions.conf has DIALOPTIONS = tThHkK set in the [Globals] context 











From: asterisk-gui-bounces at lists.digium.com [mailto:asterisk-gui-bounces at lists.digium.com] On Behalf Of Ryan Brindley 
Sent: 02 March 2009 18:40 
To: Asterisk GUI project discussion 
Subject: Re: [asterisk-gui] Cannot park calls 




Allan, 
Look on the Features page and then under 'dial options' and verify that the 't', 'T', 'k' and 'K' options are activated. You can also look in extensions.conf and verify that DIALOPTIONS has tTkK. These are need for the call parking feature to work. You can read more about Call Parking http://www.voip-info.org/wiki-Asterisk+call+parking if it helps any. 

-- 
Ryan Brindley 
Digium, Inc. | Software Developer 
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA 
main: +1 256-428-6000 fax: +1 256-864-0464 
Check us out at: http://digium.com & http://asterisk.org 

----- Original Message ----- 
From: "Allan Harte" <allan at datacraftdesign.com> 
To: asterisk-gui at lists.digium.com 
Sent: Monday, March 2, 2009 11:45:10 AM GMT -06:00 US/Canada Central 
Subject: [asterisk-gui] Cannot park calls 




Hi Im having problems parking calls in AsteriskNow. 

This was working until I upgraded to GUI 

Asterisk Build: 
Asterisk/1.4.18.1 
Asterisk GUI-version : 2.0 

The include is working as it is picking up my pickup group number *30 

Features.conf 

[featuremap] 
blindxfer = #1 
disconnect = *0 
atxfer =*2 

[general] 
parkext = 700 
parkpos = 701-720 
context = parkedcalls 
parkingtime = 180 
pickupexten = *30 

[applicationmap] 



Show Features results 

Builtin Feature Default Current 
--------------- ------- ------- 
Pickup *8 *30 
Blind Transfer # #1 
Attended Transfer *2 
One Touch Monitor 
Disconnect Call * *0 
Park Call 

Dynamic Feature Default Current 
--------------- ------- ------- 
(none) 

Call parking 
------------ 
Parking extension : 700 
Parking context : parkedcalls 
Parked call extensions: 701-720 



After upgrading the GUI I had to start adding includes into the [Default] context as other areas also stopped (i.e. VoiceMail) however the parkedcalls include is in my extensions.conf 

[Default] 
include=page 
include=intercom 
include=internal 
include=voicemenu 
include=voicemenu-custom-1 
include=parkedcalls 
exten=_#6XXX,1,VoiceMail(${EXTEN:1}@default,s) 
exten=6050,1,VoiceMailMain 
exten=7000,1,Goto(voicemenu-custom-1,s,1) 
exten=o,1,Goto(default,215,1) 
exten=500,1,VoiceMailMain(${CALLERID(num)}) 
exten=300,1,Goto(ringroups-custom-2,s,1) 
exten=301,1,Goto(ringroups-custom-1,s,1) 
exten=302,1,Goto(ringroups-custom-3,s,1) 
exten=304,1,Goto(ringroups-custom-4,s,1) 



Any help here would be very welcome. 

Allan 


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