[asterisk-gui] Creating blank lines in config files
Shyju Kanaprath
shyjuk at live.com
Thu Jul 16 08:39:38 CDT 2009
This problem is not yet solved in recent versions of asterisk-gui
I am using the below versions of asterisk.., hopes some work around will be there for this...
Asterisk/SVN-branch-1.6.2-r206604
Asterisk GUI-version : SVN-branch-2.0-r4970
_______
Regards,
Shyju
> From: asterisk-gui-request at lists.digium.com
> Subject: asterisk-gui Digest, Vol 33, Issue 12
> To: asterisk-gui at lists.digium.com
> Date: Wed, 15 Jul 2009 12:00:03 -0500
>
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> Today's Topics:
>
> 1. Ring Groups/Call Queues (Bob Crandell)
> 2. Re: Can't Receive a call (Matt Sales)
> 3. Re: Ring Groups/Call Queues (Trevor Hammonds)
> 4. Re: Ring Groups/Call Queues (Matt Sales)
> 5. Re: Ring Groups/Call Queues (Bob Crandell)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Tue, 14 Jul 2009 16:23:28 -0700
> From: "Bob Crandell" <bob at assuredcomp.com>
> Subject: [asterisk-gui] Ring Groups/Call Queues
> To: "Asterisk GUI" <asterisk-gui at lists.digium.com>
> Message-ID: <4A5CB10002000046000CC284 at mail.computerbaseusa.com>
> Content-Type: text/plain; charset="us-ascii"
>
> Hi,
>
> What is the difference between Ring Groups and Call Queues?
>
> Thanks
>
>
>
> Bob Crandell
> Assured Computing, Inc.
> 541-868-0331
> ComputerBase USA
> 541-349-0404
>
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> ------------------------------
>
> Message: 2
> Date: Tue, 14 Jul 2009 20:47:41 -0400
> From: Matt Sales <msales at gmail.com>
> Subject: Re: [asterisk-gui] Can't Receive a call
> To: Asterisk GUI project discussion <asterisk-gui at lists.digium.com>
> Message-ID:
> <42058ff00907141747n54662462l92b9ff50a16a51c4 at mail.gmail.com>
> Content-Type: text/plain; charset="iso-8859-1"
>
> Bob, can you paste your /etc/dahdi/system.conf, users.conf, and
> extensions.conf? Also if you are connected to analog lines have you run
> fxotune?
>
> On Tue, Jul 14, 2009 at 11:45 AM, Bob Crandell <bob at assuredcomp.com> wrote:
>
> > Hi All,
> >
> > Thanks to the help I'm getting here I can now make calls and the voice
> > quality sounds pretty good.
> >
> > An incoming call does not get answered. This is the log:
> > Connected to Asterisk 1.6.0.9 currently running on PBX (pid = 5068)
> > Verbosity is at least 6
> > -- Starting simple switch on 'DAHDI/1-1'
> > [Jul 14 08:33:01] NOTICE[5692]: chan_dahdi.c:7490 ss_thread: Got event 18
> > (Ring Begin)...
> > [Jul 14 08:33:03] NOTICE[5692]: chan_dahdi.c:7490 ss_thread: Got event 2
> > (Ring/Answered)...
> > -- Executing [s at DID_trunk_1:1] ExecIf("DAHDI/1-1",
> > "1?SetCallerPres(unavailable)") in new stack
> > -- Auto fallthrough, channel 'DAHDI/1-1' status is 'UNKNOWN'
> > -- Hungup 'DAHDI/1-1'
> > -- Starting simple switch on 'DAHDI/1-1'
> > [Jul 14 08:33:13] NOTICE[5697]: chan_dahdi.c:7490 ss_thread: Got event 18
> > (Ring Begin)...
> > [Jul 14 08:33:15] NOTICE[5697]: chan_dahdi.c:7490 ss_thread: Got event 2
> > (Ring/Answered)...
> > -- Executing [s at DID_trunk_1:1] ExecIf("DAHDI/1-1",
> > "1?SetCallerPres(unavailable)") in new stack
> > -- Auto fallthrough, channel 'DAHDI/1-1' status is 'UNKNOWN'
> > -- Hungup 'DAHDI/1-1'
> > -- Starting simple switch on 'DAHDI/1-1'
> > [Jul 14 08:33:29] WARNING[5704]: chan_dahdi.c:7634 ss_thread: CallerID
> > returned with error on channel 'DAHDI/1-1'
> > -- Executing [s at DID_trunk_1:1] ExecIf("DAHDI/1-1",
> > "1?SetCallerPres(unavailable)") in new stack
> > -- Auto fallthrough, channel 'DAHDI/1-1' status is 'UNKNOWN'
> > -- Hungup 'DAHDI/1-1'
> > It's says (Ring/Answered)... but it doesn't go to an extension or voice
> > mail.
> >
> > I have incoming calling rules defined. I've tried directing the calls to a
> > ring group, a voice mail and an extension. No joy.
> > This is running on openSuSE 11.1 fully patched and running
> > asterisk16-1.6.0.9-73.18.
> > Asterisk GUI-version : SVN-branch-2.0-r4970
> >
> > Will you help me track this down?
> > Thanks
> >
> >
> > Bob Crandell
> > Assured Computing, Inc.
> > 541-868-0331
> > ComputerBase USA
> > 541-349-0404
> >
> > _______________________________________________
> > --Bandwidth and Colocation Provided by http://www.api-digital.com--
> >
> > asterisk-gui mailing list
> > To UNSUBSCRIBE or update options visit:
> > http://lists.digium.com/mailman/listinfo/asterisk-gui
> >
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> ------------------------------
>
> Message: 3
> Date: Tue, 14 Jul 2009 17:49:46 -0700
> From: "Trevor Hammonds" <trevor at concipient.net>
> Subject: Re: [asterisk-gui] Ring Groups/Call Queues
> To: "'Asterisk GUI project discussion'"
> <asterisk-gui at lists.digium.com>
> Message-ID:
> <!&!AAAAAAAAAAAYAAAAAAAAACzssvix8oNFuVaeglT1jgrCgAAAEAAAALKPv5yGE6ZHotVPUb14CLUBAAAAAA==@concipient.net>
>
> Content-Type: text/plain; charset="iso-8859-1"
>
> On 14 July 2009, Bob Crandell wrote:
> >Hi,
> >?
> >What is the difference between Ring Groups and Call Queues?
> >?
> >Thanks
> >?
> >?
> >?
> >Bob Crandell
> >Assured Computing, Inc.
> >541-868-0331
> >ComputerBase USA
> >541-349-0404
>
> Bob,
> A Ring Group usually refers to a group of phones/extensions that are set to
> ring simultaneously when a number or extension is dialed. For example, a
> simple Ring Group may be used so that external calls to your office ring at
> your desk as well as your assistant's desk. A Call Queue, however, places
> callers in a first-come first-served queue, which is handed to the "agents"
> logged into that queue. Queues and Agents may be configured in a number of
> ways, and how the calls get to an individual agent is dependent on the
> configuration.
>
> Whether a Ring Group or a Queue is best suited for a situation usually
> depends on the number of expected calls and the number of people answering
> those calls, as well as the complexity of the call handling desired.
>
> I hope that answers your question. If I missed something, let me know.
>
> Sincerely,
> Trevor Hammonds
>
>
>
>
>
> ------------------------------
>
> Message: 4
> Date: Tue, 14 Jul 2009 20:50:41 -0400
> From: Matt Sales <msales at gmail.com>
> Subject: Re: [asterisk-gui] Ring Groups/Call Queues
> To: Asterisk GUI project discussion <asterisk-gui at lists.digium.com>
> Message-ID:
> <42058ff00907141750w127ecb78nded90506b6ee34b at mail.gmail.com>
> Content-Type: text/plain; charset="iso-8859-1"
>
> A ring group is exactly has it sounds. When a call hits a ring group it
> rings the phone specified for however many seconds you specify while the
> caller is ringing on the other end.
>
> With a call queue. The caller will hear music on hold while Asterisk rings
> agents that are members of queue. Check out voip-info.org for more detailed
> info or google for the "Asterisk: The future of Telephony" 2nd ed. book
> (it's free). It's a great resource.
>
> On Tue, Jul 14, 2009 at 7:23 PM, Bob Crandell <bob at assuredcomp.com> wrote:
>
> > Hi,
> >
> > What is the difference between Ring Groups and Call Queues?
> >
> > Thanks
> >
> >
> >
> > Bob Crandell
> > Assured Computing, Inc.
> > 541-868-0331
> > ComputerBase USA
> > 541-349-0404
> >
> > _______________________________________________
> > --Bandwidth and Colocation Provided by http://www.api-digital.com--
> >
> > asterisk-gui mailing list
> > To UNSUBSCRIBE or update options visit:
> > http://lists.digium.com/mailman/listinfo/asterisk-gui
> >
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> ------------------------------
>
> Message: 5
> Date: Wed, 15 Jul 2009 08:45:36 -0700
> From: "Bob Crandell" <bob at assuredcomp.com>
> Subject: Re: [asterisk-gui] Ring Groups/Call Queues
> To: "'Asterisk GUI project discussion'"
> <asterisk-gui at lists.digium.com>
> Message-ID: <4A5D973002000046000CC299 at mail.computerbaseusa.com>
> Content-Type: text/plain; charset="us-ascii"
>
>
> >>> "Trevor Hammonds" <trevor at concipient.net> 7/14/2009 05:49 PM >>>
> On 14 July 2009, Bob Crandell wrote:
> >Hi,
> >
> >What is the difference between Ring Groups and Call Queues?
> >
> >Thanks
> >
> >
> >
> >Bob Crandell
> >Assured Computing, Inc.
> >541-868-0331
> >ComputerBase USA
> >541-349-0404
>
> Bob,
> A Ring Group usually refers to a group of phones/extensions that are set to
> ring simultaneously when a number or extension is dialed. For example, a
> simple Ring Group may be used so that external calls to your office ring at
> your desk as well as your assistant's desk. A Call Queue, however, places
> callers in a first-come first-served queue, which is handed to the "agents"
> logged into that queue. Queues and Agents may be configured in a number of
> ways, and how the calls get to an individual agent is dependent on the
> configuration.
>
> Whether a Ring Group or a Queue is best suited for a situation usually
> depends on the number of expected calls and the number of people answering
> those calls, as well as the complexity of the call handling desired.
>
> I hope that answers your question. If I missed something, let me know.
>
> Sincerely,
> Trevor Hammonds
>
> _______________________________________________
>
> Good explanation and your example even fits our office. I can see now I was making this more complicated then it needs to be for us.
>
> Thanks
> Bob
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