<div>A ring group is exactly has it sounds. When a call hits a ring group it rings the phone specified for however many seconds you specify while the caller is ringing on the other end.</div>
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<div>With a call queue. The caller will hear music on hold while Asterisk rings agents that are members of queue. Check out <a href="http://voip-info.org">voip-info.org</a> for more detailed info or google for the "Asterisk: The future of Telephony" 2nd ed. book (it's free). It's a great resource.<br>
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<div class="gmail_quote">On Tue, Jul 14, 2009 at 7:23 PM, Bob Crandell <span dir="ltr"><<a href="mailto:bob@assuredcomp.com">bob@assuredcomp.com</a>></span> wrote:<br>
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<div>Hi,</div>
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<div>What is the difference between Ring Groups and Call Queues?</div>
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<div>Thanks</div>
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<div><font face="Verdana">Bob Crandell</font></div>
<div><font face="Verdana">Assured Computing, Inc.</font></div>
<div><font face="Verdana">541-868-0331</font></div>
<div><font face="Verdana">ComputerBase USA</font></div>
<div><font face="Verdana">541-349-0404<br></font></div></div><br>_______________________________________________<br>--Bandwidth and Colocation Provided by <a href="http://www.api-digital.com--/" target="_blank">http://www.api-digital.com--</a><br>
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