[asterisk-gui] No sound

[Bob Crandell]

Hi Matt,

/etc/asterisk/rtp.conf
[general]
;
; RTP start and RTP end configure start and end addresses
;
; Defaults are rtpstart=5000 and rtpend=31000
;
rtpstart=10000   
rtpend=20000

Everywhere there is a nat= it is set to yes.

Thanks

On Thu, 2009-04-02 at 07:45 +0100, Matt Brown (HC) wrote:

> Hi Bob,
> 
> > Hi guys,
> >
> > I've been testing softphones in Windows and SuSE.  From outside the  
> > office, I can make a call to a different extension and to an outside  
> > number but neither the caller nor the callee can hear anything.  I  
> > thought I was being stupid until I bought a Grandstream GXP 2020  
> > which wouldn't speak to me either from outside the office.  It does  
> > work inside the office.  I tested the softphone inside the office  
> > and it works too.  Ok so it's the firewall.  I have port 5060 UDP  
> > and 10001-20000 UDP open and pointed to the Asterisk box.  What am I  
> > missing?  I'm getting so close to being able to go live with this  
> > thing.
> >
> 
> Just double check the /etc/asterisk/rtp.conf to make sure port range  
> being used is correct. In addition I agree with Matt that it sounds  
> like a NAT issue. Take a peek at sip.conf or users.conf for the  
> extension in question and check nat=yes is set for that user/extension.
> 
> Regards
> 
> Matt Brown
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