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Hi Matt,<BR>
<BR>
/etc/asterisk/rtp.conf<BR>
[general]<BR>
;<BR>
; RTP start and RTP end configure start and end addresses<BR>
;<BR>
; Defaults are rtpstart=5000 and rtpend=31000<BR>
;<BR>
rtpstart=10000 <BR>
rtpend=20000<BR>
<BR>
Everywhere there is a nat= it is set to yes.<BR>
<BR>
Thanks<BR>
<BR>
On Thu, 2009-04-02 at 07:45 +0100, Matt Brown (HC) wrote:
<BLOCKQUOTE TYPE=CITE>
<PRE>
Hi Bob,
> Hi guys,
>
> I've been testing softphones in Windows and SuSE. From outside the
> office, I can make a call to a different extension and to an outside
> number but neither the caller nor the callee can hear anything. I
> thought I was being stupid until I bought a Grandstream GXP 2020
> which wouldn't speak to me either from outside the office. It does
> work inside the office. I tested the softphone inside the office
> and it works too. Ok so it's the firewall. I have port 5060 UDP
> and 10001-20000 UDP open and pointed to the Asterisk box. What am I
> missing? I'm getting so close to being able to go live with this
> thing.
>
Just double check the /etc/asterisk/rtp.conf to make sure port range
being used is correct. In addition I agree with Matt that it sounds
like a NAT issue. Take a peek at sip.conf or users.conf for the
extension in question and check nat=yes is set for that user/extension.
Regards
Matt Brown
</PRE>
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