[asterisk-gui] Recorded Voice menus

[Trevor Benson]

I have seen this issue about 20 times in the last year and Brandon resolved it, and it was file permissions on /var/lib/asterisk/static-http permissions. My employees consistently forget about make install as root causing issues with this, although it should be simple to resolve allowing root to perform the make install and still have the permissions set correctly.

Just look at the permissions, if they are owned by someone other then asterisk (or the user executing asterisk) then chown them.  I have failed to find a single instance of the error described where permissions were not the root cause.

Trevor


> -----Original Message-----
> From: asterisk-gui-bounces at lists.digium.com [mailto:asterisk-gui-
> bounces at lists.digium.com] On Behalf Of Pari Nannapaneni
> Sent: Wednesday, July 23, 2008 6:40 PM
> To: Asterisk GUI project discussion
> Subject: Re: [asterisk-gui] Recorded Voice menus
> 
> > With the GUI, Asterisk is NOT meant to run unless it has root
> privileges.
> 
> the gui does NOT assume root privileges.
> How ever the gui assumes that the user asterisk runs as has read/write
> privileges to the
> config folder (/etc/asterisk) via manager
> 
> and also can write to the gui folder (for writing sysinfo_output.html)
> 
> -Pari
> 
> 
> ---------------------------------
> Pari Nannapaneni
> pari at digium.com
> 256-428-6233
> http://google.com/search?q=digium
> 
> ----- Original Message -----
> From: "bkruse" <bkruse at digium.com>
> To: "Asterisk GUI project discussion" <asterisk-gui at lists.digium.com>
> Sent: Wednesday, July 23, 2008 6:23:35 PM GMT -06:00 US/Canada Central
> Subject: Re: [asterisk-gui] Recorded Voice menus
> 
> With the GUI, Asterisk is NOT meant to run unless it has root
> privileges.
> 
> -bk
> 
> Trevor Benson wrote:
> >> -----Original Message-----
> >> From: asterisk-gui-bounces at lists.digium.com [mailto:asterisk-gui-
> >> bounces at lists.digium.com] On Behalf Of Justin Moore
> >> Sent: Thursday, July 17, 2008 1:00 PM
> >> To: Asterisk GUI project discussion
> >> Subject: Re: [asterisk-gui] Recorded Voice menus
> >>
> >> On Thu, Jul 17, 2008 at 3:36 PM, bkruse <bkruse at digium.com> wrote:
> >>
> >>> Heh, That is definitely a bug.
> >>>
> >> I thought it might be...
> >>
> >
> > There is a script that populates the list of files available.  The
> last time I ran into this error I installed the GUI from SVN as root,
> and that leaves a hole bunch of permissions set incorrectly.  Check
> your /var/lib/asterisk/static-http and /var/lib/asterisk/static-
> http/config.  Are these directories and files owned by asterisk or
> root?  Generally I do a recursive chown on /var/lib/asterisk/static-
> http/ and set owner to asterisk:asterisk.  This should resolve the
> issues if it's a permissions thing (which this file listing happened
> every time I did a root install).
> >
> > There were a couple of other things that were quirky when root owned
> files, the initial setup sometimes failed to go to next screen, and
> hardware detection was iffy during this process.  Otherwise the GUI
> seemed sort of faulty in general, once permissions are fixed and a
> clean setup is performed everything goes back to normal.
> >
> > If you have provisioned trunks or providers I would suggest a remove
> of asterisk and gui and reinstall with clean configs.  I had a problem
> when root owned files that it setup a trunk that disappeared from the
> GUI somehow, but when dialing was a problem you could find 2
> definitions for trunks in the config, just one was written
> broken/incorrectly so it wasn't parsed and shown again.
> >
> > Trevor Benson
> > A1 Networks
> >
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